T-Mobile

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Address: 622 Palomar St Suite 13, Chula Vista, CA 91911, USA

Phone: (619) 621-5204

Website

State: California

City: Chula Vista

Zip Code: 91911

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

This people are so rude and don't even great the customers and did not care to put names on the computer so they know who is next costumer. Very poor costumer service. I can believe even tough the manager came later to get the name he call other person that was here after me I dont like to deal with this things that is not to happen.

 7 years ago (10-04-2018)

My wife and I flew in for a winter warm up in San Diego. We like to explore, but very dependant on GPS and map app so we don't get lost for hours.  Not so lucky me... dead battery and no charger. We hopped off the trolley, spotted the Tmo store. Thanks to Juan, for the courtesy of charging my Galaxy  phone.

It's often the little things that make the difference, which why I've been a loyal Tmo customer since the last century.

 8 years ago (25-01-2018)

I can't believe we're going to save so much money on a monthly basis changing from AT&T to T-Mobile. And they don't require a contract. The experience doing this at this location was great. As soon as we walked through the door everyone smiled and acknowledge us. We were well taken care of.

 8 years ago (12-08-2017)

Im here to make a payment to my account,  would be nice they had a kiosk to make a payment like the other competitor's.  I use to work in a mobility retail and the customer services here, needs improvement. I'm not blaming the staff, it's management. I see 3 staff and so far 9 people waiting to be next, not including the 3 that are being help. But the 3 being help, are only talking about their personal life, such us "I live in an apartment and my garage is in the lower floor"  another person saying "I had a tooth remove and cost me lots of money " nothing about up-sale or cellular. Plus no greeting to all the customers that come in to the store. Oh , yeah, they do say "please sign in" and guess what it's a piece of paper, mmm. Paying for my service and you will think T-Mobile has the funds to hire more staff, training and material to make the other competitor's  less important.

 8 years ago (16-08-2017)

Very long wait and it seemed like there was a couple of people who arrived after me, but we're seen before me. The staff were very polite knowledgeable and helpful. Basically the only reason for a 3 instead of a 4 was having to wait about 30 minutes before being seen. Again the staff were great.

 8 years ago (28-04-2017)

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