Rent-A-Wreck

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Address: 7940 Broad River Rd, Irmo, SC 29063, USA

Phone: (803) 732-7775

Website

State: South Carolina

Zip Code: 29063

Opening Hours

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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Reviews

The worst service I ever had in North America! I travel often for work. I usually never leave any feedback, but rent a wreck at this location was so appalling, it is a disgrace to the service industry.

I got a first wreck, more like a junk, I was so scared to drive because of what felt like faulty breaks, I had to ask for another vehicle which was brought with low tire pressure light on and absolutely no gas. Who are these people?

When asked, Agnes said it was fine because she had been told by the dealership "A chip in the car needed be reset, that the tire pressure light was ok". She also stated there was 1/8 of a tank. I was very concerned to either get in an accident or get a flat that I immediately went to go to the nearest gas station to fill her up and check the tire pressure (because of the risk of tire explosion). As I thought, the tire pressure light went off and with gas, I was able to use the car for the purpose for which I made this transaction: get from A to B safely.

Oh also on the bill, I paid for a full month and was told I would be refunded for the unused term after two weeks. I used the car for 17 days. I returned it with a full tank and did not get a dime back! I'm currently debating the charge with American Express because it's simply illegal to be charged for a service that has not been used.

I flew in 2 days early because Agnes wouldn't get me a car at my arrival because Agnes had to go to Church. She promised she would pick me up at my Hotel on her way to work. She failed to do so. 

Agnes is in appearance a sweet old lady with a cute southern accent, but she will screw you over and lie with a big smile on her face. For someone who goes to Church, she clearly has no christianity to herself. Agnes did not behave as a professional would normally behave himself. Agnes overcharged me for a service I did not use.

 14 years ago (29-12-2011)

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