Rite Aid

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Address: 728 SW 4th Ave, Ontario, OR 97914, USA

Phone: (541) 889-3390

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State: Oregon

Zip Code: 97914

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Reviews

It is unfortunate that my review is just 3 stars... But since they changed staff there in the last 6 months, it appears the place is more disorganized and they are not as cheerful as the replaced staff. I was always greeted with a "hello" as I came through the door, now all I see is frowns, and a long customer line. Seriously, the air in the place is much more dismal to say the least. I would have given Rite Aid 5 stars a year ago. But between Walgreens and Rite Aide though, I would definitely choose Rite aide. At least the staff at Rite Aide keep their appearance up.  I realize that working with the public can be a discouraging experience at times. And that customers can be rude, and shame on those that are! Which ruin it for us nice customers because they cannot pull themselves together and treat others like they would like to be treated! I recently visited the Carson City area and the Rite Aide over there is extremely together and professional and efficient. Especially the Walgreens. Maybe I should apply for a managerial position at Rite Aide and show them how its really done :-O

 7 years ago (08-12-2017)

I had great customer service. Very quick and efficient. Pleasant experience, will definitely shop there again!

 7 years ago (11-08-2017)

Worst customer service I have ever gotten!!! Karla was super rude to me and wouldn't even talk to me she walked away from me and told someone else to deal with me like I was a huge problem. Crystal would glare at me through the glass wall and roll her eyes the only somewhat helpful one was the guy!!! I'd appreciate an apology, I didn't deserve to be treated like a waste of there time.

 8 years ago (11-06-2017)

If I could give them a 0 I would. All I can say is be careful, check your meds thoroughly before you leave, check them again when you get home. You could be taking something you’re not supposed to, and believe me boy they like to do that because then they won’t take it back or destroy it for you and still charge you or your insurance for their mishap. They are very disrespectful and don't take the time to listen to you unless you call them out on it. There's a reason they have such bad reviews so here's one more for them. Again check your meds thoroughly before you leave, check them again when you get home. Be careful!!!!

 8 years ago (16-05-2017)

This is the worst pharmacy in Ontario. Not only is customer service poor. The wait time to get a prescription is very long and if your doctor's office calls in a prescription you don't get it worked on until you tell them you need it by either going there or sitting on hold for 5 to 10 minutes if you call in. They dont tell you that you need to call in yourself or go by there to get your prescriptions started. I find this very inconvenient plus I had to wait two hours to fill my script for my sick two year old after the doctors office called it in.

 8 years ago (21-11-2016)

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