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RMV

  1. Downtown
  2. Wellesley Hills Local Government Office

Reviews, get directions and contact details for RMV

RMV
Address: 136 Blackstone St, Boston, MA 02109, USA
Phone: (857) 368-8000
State: Massachusetts
City: Boston
Zip Code: 02109


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Despite the extremely long lines, the wait to be seen wasn't too bad (about 25 minutes). However, some of the employees here are not cut out for their jobs. Due to a filing mistake by an employee, a service that was supposed to take 15 minutes took over 4 hours. Luckily, thanks to the help of one of their (very few) competent supervisors, I finally got my issues figured out. This supervisor was actually pretty helpful and kind, so I am thankful I got her help. However, it was a major waste of time that could have been avoided if proper procedure was followed originally. If you're reading this to decide if you should go to this location, I'd reconsider. I'm positive you'll have a better experience at one of the many other Massachusetts RMVs.
8 years ago (27-04-2018)
I arrived at the RMV at 9:45am. I waited for 3 hours for something that took about 2 mins to solve. They need to prioritize better and not have people with issues that can be resolved quickly waiting for hours. It causes customers pain & unnecessary frustration. Also employees can be much nicer to the public. I witnessed a lot of bad customer service & rude comments being said by employees while I waited to be called. This RMV just simply needs to do better.
8 years ago (10-04-2018)
I had a really great experience at the registry in HayMarket I want to thank Rosaria. She was amazing. Wonderful personality and so helpful. When I go back I hope she is the one that gets to take care of me.
8 years ago (09-05-2018)
Waiting for over 3 hours...and their state wide system keeps crashing. The manager seems like a nice guy. Painful experience only made worse by poor IT. MA fails again...tax money at work?
8 years ago (26-04-2018)
I arrived 20min before opening, already a lot of people waiting. Got my ticket 10min after opening, I saw a agent 15min later and then it took another 10min to have everything done for an out of state conversion. I was expecting to wait a lot but I guess I arrived just before peak hour. I highly suggest to arrive no later than 8:30am if you want to see an agent quickly.
8 years ago (30-04-2018)
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