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Reviews, get directions and contact details for Rochester Urgent Care

Rochester Urgent Care
Address: 215 E Auburn Rd, Rochester Hills, MI 48307, USA
Phone: (248) 853-2009
State: Michigan
City: Rochester Hills
Zip Code: 48307


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

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Reviews
4/8/18 in line with other reviews. The doctor was not even in within 30 minutes of the facility opening so we left. Knowing friends of this guy, It sounds like he may have been out pretty late last night.
7 years ago (08-04-2018)
Great urgent care. Just went and was in and out within 30 mins. The doc even gave me a bunch of samples/coupons. I’m glad this place is close to work!
7 years ago (27-03-2018)
I arrived at 8am as they opened. I was the third person to be seen. I left at 9:10am. In that time 1) they took me back, the nurse spend about 2 minutes doing blood pressure and asking a few questions 2) Doctor spoke to me for about 2 minutes 3) swabbed my throat for a strep test 4) told me I had strep and gave me a prescription. Overall I though the wait time was excessive. The facility is in need of maintenance. The room I was in was not clean or maintained. I've attached photos but here is what I saw; The room I was in had dirty carpet. I was one of the three first people in the facility and probably the first in that particular room, yet there was junk already on the carpet. The carpet was also quite stained and in need of replacement. The walls and door was scuffed up. The door was missing a screw cover. One had cracks in the drywall and some type of liquid had gotten all over it and allowed to dry without being cleaned. The sync/vanity was old with the porcelain chipped, the Formica layer broken and chipped, caulking old yellowing and peeling. The overhead vent for heating and cooling was caked in dust/dirt. Coming in and out of the facility have a look at the baseboard. They're damaged by salt and traffic. All in all this was not what I've come to expect from a medical facility. It's clear the owner is squeezing this for every penny he/she can get and doesn't really want to put a dollar into maintaining it. The medical staff seemed competent if not friendly, but my situation was exceedingly simple. Finally (this is my own pet peeve) they have sings posted everywhere about silly things. They actually have a sign about staying off your phone. What else are you going to do when you spend 97% of your time waiting? If my medical insurance has a different in network provider in the area I'll give them a try instead
8 years ago (08-11-2017)
Always able to get in and out fast. Very nice staff. They even called for follow-up to check on my daughter.
7 years ago (05-02-2018)
I've been coming here for 3 years. Anytime me or my children are sick we come here instead of our doctors office, they're quick and efficient, and also friendly. No other urgent cares compare to this one.
7 years ago (11-04-2018)
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