Rock N-Road Cyclery

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Rock N' Road provides bicycles and accessories for cyclists of all abilities. Located at the intersection of Santa Ana Cyn and Imperial Hwy

Address: 5701 E Santa Ana Canyon Rd F, Anaheim, CA 92807, USA

Phone: (714) 998-2453

Website

State: California

Zip Code: 92807

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Reviews

Excellent customer service. Walked in, immediately approached by young guy, showed him a 12mm (ultra fine thread) bolt from 04 FSR, he went in back to service produced a replacement!! On top of that,  didn't charge me! All other Specialized shops in LA (visit or phone) zilch. Fastener shops, McMaster-Carr..same thing.

 9 years ago (03-11-2017)

Great experience here. Chris Baker who is only there weekends was the person who attended to me. Smart,  knowledgeable, non-judgemental person. I'm a big guy(300lbs) but active guy. So the non-judgemental part is not always there for big boys looking to buy a hybrid bike. And Chris was so very helpful in helping me choose the right bike for me. Thanks Chris!

 9 years ago (07-07-2017)

Terrible experience in dealing with this shop. Two failed attempts in arranging to rent a demo bike. The second (and final) time I did all of the coordination myself by calling and confirming the bike is available at one of the other stores. I then called this shop and told them the bike is available, and had them contact, confirm, and arrange with the other shop to have it delivered. The last words from the guy on the phone was "okay, you're all set. Just stop by tomorrow afternoon and it will be here to pick up".  Stopped by the next day and was met with total cluelessness, and a guy with a smug attitude telling me "yeah, it's not here...". After explaining my story, he just gave me that smug look that says "oh well, sucks to be you".  Literally said nothing and shrugged his shoulders.

Oh well, sucks for you guys that I will be demoing and buying my bike at another shop.

 9 years ago (10-06-2017)

I bought a bike here for my daughter. They had it shipped from the other store, and said they would call me when it arrived. Well, it took twice as long as they said and I never got a call.  I had to go there on a whim hoping it was there and it was....but they had to put it together.  The entire experience they acted like they were doing me a favor by selling me something.

Despite this I went there to buy another bike for my other daughter. I was there almost 15 minutes and...crickets.  Not one person came to help or even acknowledged my existence.  Im done with this place.

 9 years ago (02-06-2017)

I did bike fit from them two years ago.  During the fit, the person told me that I may get backache until my body get adjusted.  For past two year, I was keep getting backache almost every other month, and prevent me from riding.  After two years, I decided to go back to my original setting.  It's been three months and NO MORE backache.

 10 years ago (16-11-2016)

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Reviews, get directions and contact details for Rock N-Road Cyclery

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