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RTT Cycle Shop

  1. Illinois
  2. Downers Grove Store
  3. Bellwood Bicycle Store

Reviews, get directions and contact details for RTT Cycle Shop

About

New Local bike shop.

Story

RTT Cycle Shop strives to give the best customer service possible. We are a professional, full service repair and sales shop.
Cycling is our passion. And because we'd like your experiences to be as fulfilling as ours, we're here to help you find a bike that fits you and your cycling needs. We also carry top name brands in clothing, shoes and accessories.
Whether you're a beginner or a competitive cyclist...a road or a mountain rider...a family rider or a commuter, RTT is here to make your ride more comfortable and fun.
We look forward to providing all your cycling needs
Opening Spring 2016!!

Address: 5116 Main St B, Downers Grove, IL 60515, USA
Phone: (630) 541-3077
moc.pohselcycttr@werdna
State: Illinois
Zip Code: 60515


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Reviews
Brought my bike in for normal maintenance. Was promised it would be ready in 7 to 10 days. On the 10th day I called for the status and was informed bike wasn't even started on yet. Talked with owner (Andy) and he said he was "just about" to start on mine. When I complained he said no problem because work will only take an hour or so. He said he would keep in touch. I called the 11th day and was told bike is being worked on and it would be a few more days. I told desk clerk this is too long and I'm going to pick up my bike now. Getting ready to leave I called to make sure bike would be in 1 piece. I talked to owner who now told me bike was not even begun yet. I told him I am coming in now to pick up bike. When I get to shop the desk clerk kind of said she was sorry but the owner (Andy) didn't even acknowledge me or apologize. I don't know how they have a 5 star rate when they can randomly treat a customer as bad as they treated me and wasted my time. Stay away from this shop.
8 years ago (18-06-2017)
They were knowledgeable and fun to talk, plus they got me back on the road super fast. I would highly recommend them over the big bike stores that gouge you on everything.
9 years ago (15-02-2017)
Called RTT to look up the price of a bike. Andy took my # and called back just a few minutes later. A couple other shops I called just blurted out prices and info that was not correct. I appreciated that Andy did not take wild guesses, he looked up the info and got right back to me. Andy told me that this years bike was being clearanced and gave me the reduced price. He then proceeded to ask me if I could hold off on purchasing a bit longer because in his research, the factory may reduce the price further. I received a call from Andy a couple weeks later with an even lower price. I place the order, got a call the day the bike came in and picked it up that evening. My wife & I will be coming back to RTT to purchase a bike for her. I will also be dropping off my bike for tune ups.
9 years ago (02-09-2016)
Tried the new shop in town this spring because it's a lot closer to me than any of the others. What a great find. Andrew seems to have a lot of experience. When I told him that I'm riding RAGBRAI (the 7-day ride across Iowa), he said he'd give my bike a quick once over just before the ride, which was nice because I could keep training up until the last few days. The other shops at this time of year generally have at least a 2-week wait, which would mean I would have had to quit training on this bike way before the ride. He does great work at fair prices...what more can I say. I just wish there was better parking, you have the entire DG Library lot, but it's often full.
9 years ago (22-07-2016)
Great bike repair shop. Took a bike in that had not been ridden since the 90s and needed some work and parts. Andy was able to quickly look over the bike give me an estimate and stick to that estimate. We will definitely be back for any bike repair needs in the future.
9 years ago (29-06-2016)
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