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Walgreens

  1. Illinois
  2. Downers Grove Store

Reviews, get directions and contact details for Walgreens

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Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-Su 8am-12am

Address: 1000 Ogden Ave, Downers Grove, IL 60515, USA
Phone: (630) 493-1567
State: Illinois
Zip Code: 60515


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Reviews
I thought the service at this store was very good. I asked the cashier if they did passport photos and soon after that she paged someone to the photo department. The girl who worked in that department was very nice. I explained to her that I went to two other stores besides this one.She understood what I was feeling.
8 years ago (15-03-2017)
I've had several bad experiences with this Walgreens. I would recommend going to the Walgreens on Cass and Ogden Westmont location.
8 years ago (08-03-2017)
RIDICULOUS! I could not find a single employee in the entire store. I had to use the restroom - which is marked as public but you need a code to enter - and could not find anyone after walking the entire parameter twice. I then had to ask the very busy cashier to help me and she pages someone. Over 5 minutes went by, NO BODY. So I went back to her and with a very irritated look on my face and tone im sure, told her that no one has showed up yet. She paged someone again. I waited another 5 minutes. NOBODY CAME AGAIN! So I did another walk-through before walking out of the store without anything that I came to purchase because I was going to urinate on myself. I told the girl on the way out that this is bull - I spent my whole lunch break from the hospital waiting for NOBODY TO LET ME USE THE PUBLIC WASHROOM! I am appalled at the customer service at this store. You have a clinic in there for God's sake! Sick people are your main demographic and need to use the washroom frequently. To have no way for a sick person to get to a facility within a reasonable amount of time is horrific. I wonder how many other poor people could not wait and had accidents due to the NEGLECT. SHAME ON YOU WALGREENS. And for the records, I do work at Good Samaritan Hospital and I will highly recommend that my patients use CVS.
8 years ago (02-09-2016)
I went to the nurse practioner for an inhaler refill, which I even specified on my pre-apppintment paperwork. Paid $89 and waited over two hours just for the appointment. Once in there, she decided to also prescribe (/sell) me oral steroids. Fine. Whatever. After my appointment, I had to run out of there and go straight to work. I came back several hours later, where ONE prescription was waiting for me- the oral steroids, which I really didn't even need. What I needed was the inhaler. I explained this to the pharmacist, but he could do nothing, as the clinic staff had left for the day. He told me the morning pharmacist would contact them and I could call in the morning to check that status. When I called back, the (incredibly unhelpful) pharmacist said, "I faxed them, it usually takes 24-48 hours to hear back." Um, what? 48 hours to remedy a prescription - related error that was made by their staff? When I asked if there was someone he could call, he said, "I can try faxing them again." No, thanks. I was incredibly surprised by the apathy and laziness of the staff regarding this matter. I have been using this pharmacy my whole life and travel about 20 minutes to this location. I'll probably find a new pharmacy after this mess has been cleaned up.
9 years ago (30-06-2016)
I was just discriminated against at this Walgreens my fiancé and I went in to purchase some wine and other items and simply because he made it to the counter before me. The associate asked for ID I came to show my ID along with the rest of my items and they refused to service us because I had my ID but he didn't. Since when does everyone you are with need to have an ID to purchase wine?????
9 years ago (20-02-2016)
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