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Reviews, get directions and contact details for Russo Power Equipment

About

Since opening in 1970, Russo has since grown from a neighborhood hardware store to the premier landscape power equipment dealer in the midwest.

Story

Since opening on Chicago’s Northwest side in 1970, Russo Power Equipment has evolved from a neighborhood hardware store to one of the nation’s premier power equipment and landscape supply dealerships, yet it still has that neighborhood feel. Family owned and operated, Russo is dedicated to providing you with the exceptional service that their customers have come to expect over the past 40 years. We have a vast selection parts and we service everything we sell.

Address: 1636 N Aurora Rd, Naperville, IL 60563, USA
Phone: (630) 219-2440
State: Illinois
Zip Code: 60563


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Reviews
I worked with Dave and helped me with selecting a herbicide for my weed problem as well as an appropriate sprayer. He was very helpful and even assembled the sprayer for me. This was my first visit to Russo. I look forward to going back!
8 years ago (29-04-2017)
Horrible customer service from the two guys in the back. They take there sweet ass time to take care of people. Bunch of morons when it comes too tree service and lawn care.
9 years ago (14-01-2017)
Bad customer service, bad management, and very rude employees. Never go to this place!!! That girl in service is very rude, those two guys were very helpful though.
9 years ago (19-11-2016)
I just want to say a big THANK YOU to OMAR for going above an beyond. Fantastic customer service! He figured out the part I needed for my Toro mower and had it waiting for me when I got there! I tried to install it and couldn't find a second screw under the machine so he referred me to the #1 service guy DERRICK. Derrick looked up my model and was able to tell me EXACTLY where it was! "It was covered with grass of course!" The cable traction part worked better than the original one. Thanks for all the help from a great team of employees!! Definitely coming back for future parts!!!!
11 years ago (20-05-2014)
Terrible customer service. I looked up my part as to save them some time..website said had 3 in Stock. So rather than ordering online and probably receive in two days.I decided to go buy at Naperville location...well 3 in Stock means at other locations. Wanted to charge me 14 dollars to ship to Naperville store...wtf?.and when I tried to talk to manager..they didn't care at all...I will not return and will tell my friends and neighbors to avoid also..you're better off buying on amazon...
9 years ago (05-05-2016)
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