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Reviews, get directions and contact details for Salem Waterfront Hotel & Suites

About

The Salem Waterfront Hotel has 86 beautifully appointed guestrooms waterside in the historic district of Salem, MA.

Address: 225 Derby St, Salem, MA 01970, USA
Phone: (978) 740-8788
moc.letohtnorfretawmelas@ofni
State: Massachusetts
City: Salem
Zip Code: 01970


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Reviews
This a beautiful, meticulously clean hotel. My stay there was the best. I highly recommend staying here when visiting Salem. The staff and atmosphere are top notch. If I could give it more than 5 stars I would!
7 years ago (01-03-2018)
we stayed at this hotel for one night in a suite. the pictures of the rooms on their website and the actual rooms are not comparable. wallpaper was peeling, room was dark, and dingy. upon returning home we noticed our card had been charged an additional $250. when I called to inquire about the charge I was told it was for a deep cleaning fee due to smoking in the room, that's funny, because we don't smoke. after going back and forth to no avail and the charge still being upheld I came to write a review only to find that this charge is common practice at this specific hotel. needless to say we will not be staying at this hotel again, nor will we be recommending it to anyone.
7 years ago (10-02-2018)
Completely enjoyable experience. The staff is friendly and attentive. We enjoyed the hotel and it's amenities, including many delicious meals at The Regatta Pub, located in the hotel. Our room was very comfortable, with plenty of room for two. The front desk and housekeeping services were excellent. Everyone friendly and helpful. Will be back for another visit.
8 years ago (22-11-2017)
The furniture in the room is kinda run down. The heat never kicks off so you either have it on and it's blazing hot or you just have to turn it off. Vending machine for snacks but no vending for drinks, you can get them at the bar or room service only till 10. Parking is free so that's a plus. The toiletries are good quality and smell amazing.
7 years ago (17-01-2018)
Very nice place, used to be a housekeeper so my experience I'd call it done well enough for cleaning.. staff friendly though place as a whole very nice, great location short walk to all our touristy needs for shopping and food would definitely go back for that reason alone.
7 years ago (03-03-2018)
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