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Reviews, get directions and contact details for Sam Pack's Five Star Ford

Address: 1635 I-35E Frontage Rd, Carrollton, TX 75006, USA
Phone: (972) 242-6415
State: Texas
Zip Code: 75006


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Reviews
These guys really live up to their name! I took my car in for a transmission issue and they were amazing. The staff is professional and they a don’t cut corners. I had called a different ford location (Not Sam Pack’s) and was turned away even though my car still has warranty coverage. These guys immediately had me take the car in, they understood how important it was for me to get my car back in a timely manner, and made me feel confident that my car was in good hands. My car drives like new and their service was great. I have absolutely no complaints. Thank you for everything, I’ll definitely be coming back to you guys in the future!
8 years ago (27-10-2017)
Do you dread the idea of going through the hassle of buying a new car? I do and I was not looking forward to going through the process. I can say the team at Five Star Ford made it a pleasant experience. I would recommend giving them a try when looking for your next car. I recently purchased a 2014 Ford Edge from Sam Pack's Five Star Ford. I was very pleased with every part of the purchase process. The sales rep was very helpful, didn't pressure us and answered every question we had. They had a great selection of cars and trucks so we were able to find exactly what we wanted without having to run all over town. I was going to use my own financing but was able to get a great finance package from Ford Credit - fast, easy and with good terms - so I didn't have too.
8 years ago (24-09-2017)
Seriously can not recommend this place enough. Daniel Hubbard and Justin McCarroll went above, beyond and even still a bit farther for me. I'd take my mother here if she needed a car or could drive. If you need a Ford, go here. If you don't need a Ford, you're wrong, you need a Ford, go here. Great customer service, great people, great building, even smells nice inside. Just stop reading and go get your car here!
8 years ago (21-10-2017)
My experience was wonderful at Five Star Ford in Carrollton. Every employee who worked with me was amazing, knowledgeable, and worked within my budget and what I needed. I had been to two other dealers previously and this was hands down the best experience and most professional staff. I didn't question their motives and never felt hassled to get something I didn't want. I will recommend them to anyone in the future looking for a car. They provided Amazing service and made things so easy in what could be an exhausting experience.
8 years ago (12-10-2017)
We were looking for a used Mustang with manual stick shift and we ended up in Sam Pack's Five Star Ford. To be frank I did not know what to expect from the dealers when buying a used car. But special thanks to Michael Krantz who made this experience really great. The dealership and offices were also very well organized. Overall a great experience.
8 years ago (23-09-2017)
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