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San Francisco Bus Station

  1. South of Market
  2. California Bus Station
  3. San Francisco Bus Station

Reviews, get directions and contact details for San Francisco Bus Station

Address: 200 Folsom St, San Francisco, CA 94105, USA
Phone: (415) 495-1569
State: California
Zip Code: 94105


Opening Hours

Monday: 12:00 – 1:30 AM
Tuesday: 12:00 – 1:30 AM
Wednesday: 12:00 – 1:30 AM
Thursday: 12:00 – 1:30 AM
Friday: 12:00 – 1:30 AM
Saturday: 12:00 – 1:30 AM
Sunday: 12:00 – 1:30 AM

Update Info
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Reviews
The stations that i usually travel from are low in resources and I have never needed to check my bag in before travel by greyhound bus. Well, this time I did, and the woman at the front desk was urgent and helpful in getting me what I needed to board on my travels. Thanks to her!
8 years ago (30-12-2017)
Broken system bad services. I purchased my ticket which was higher price; my ticket didn’t show the priority boarding. So, I went back in line and verify. Customer services are bad. I chose the higher fare because they offer better benefits. In the end, I did not receive any. They didn’t do anything. I am so disappointed and upset. I asked the staff to check, they don’t even care. So, why are there different type of fares and didn’t honor ? It was a long story, can’t write all the details. Didn’t expect to have that kind of experience. I wanted to clarify , had tried to get what I paid for, and talk to them nicely but no success. Anyway, very bad experience so far. Feel like, it is not right!
8 years ago (08-12-2017)
Because of delay in Dallas missed the connecting bus and had to stay in SF. I know terrible huh? Made the best of it and was able to walk down to the Pier and see the GG. Team in SF was very understanding they gave us a snack and water as our was bus was running late. The manager was great. She was very attractive and smart!
8 years ago (03-10-2017)
DO NOT TAKE GREYHOUND, IF YOU CAN AVOID! You’ve been warned.... I booked a ticket from SF to Sacramento on the 23rd of dec. I checked in through the mobile app. When I showed up the whole station was a complete disaster. They had sold too many tickets and were so short staffed that they cancelled one of the buses. They said the could only board 23 of the 67 passengers, that was before they remembered that they had to accommodate priority and disabled passengers. So in actuality they could only board 17 of the 67 people. They had no back up plan for the people who were left behind. This was right before Christmas and there were so many people that had no other way of reaching their families. The bus was supposed to leave at 1. The next bus wasn’t until 4:15pm and there wasn’t enough room on that bus to accommodate all the people who had lost their spots from the 1pm bus. They also made joke at the passengers that did not buy priority, rubbing it in that if they had purchased priority then they wouldn’t have to worry about missing their bus. There were no bilingual employees and many spanish speaking passengers were ignored, dismissed, and treated like a problem. I had to translate between the employees and clients, I could not believe how rude they were treating the Spanish speaking passengers. I will never do business with Greyhound again. If you can find any other way to get to your destination, please find another way! They are unorganized, unprofessional, and incompetent! Even trying to leave a complaint I had to wait on hold for 40 mins and they were completely dismissive of the issues I brought up.
8 years ago (28-12-2017)
Rude employee and bad services. They dont care deley time. And i seen people was waiting then just gone. Especially when i waiting inside greyhound i was sit and my partner was leaving for a while,they made me leave to outside was too early morning and they was rude.after i lost meeting partner again. i will never visit again greyhound . Even with my familly. Thanks i was so disappointed .i dont know how many people use here even not sure any good service...i was feel like one of homeless even got ticket.
8 years ago (18-11-2017)
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