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Reviews, get directions and contact details for Sanctuary Day Spas Waterloo

Address: 370 University Avenue East, Waterloo, ON N2K 3N2, Canada
Phone: (519) 725-9904
State: Ontario
City: Waterloo
Zip Code: N2K 3N2


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

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Reviews
I’ve been going here one and off for years and I have to say, what keeps me coming back is my massage therapist, Cindy! She is the most professional, kind and intuitive person. I don’t even have to tell her where my pain is stemming from, she is able to find and fix it after every session. Cindy even wrote down helpful tips on what I can do to ease the stress spots for when I can’t make an appointment! That’s above and beyond for me. They also don’t pressure you into buying anything after a service, unlike most spas! And they offer receipts for insurance. I would give the place 5 stars if the atmosphere was a little more relaxing (I believe it’s the heater that’s really loud) but the staff here definitely makes up for it, they’re always happy to help. Thank you ladies!
7 years ago (26-01-2018)
I've been here many times for several services. Friendly staff. Beautiful spa. Lovely. My only complaint is that when getting a message, the walls are quite thin and you can hear people talking in the hallway and in the rooms on either side of you. That takes away from the relaxing massage and I'm surprised there aren't rules to speak quieter in that area of the spa. Otherwise, I would recommend it to anyone. But it does keep me from coming back for a massage when I want to treat myself.
7 years ago (24-01-2018)
My first impression was disappointing as there was a situation with booking the appointment. My friend & I had booked & planned on catching up over lunch & pedicures, however there was a problem somehow that prevented us from being together & we received our pedicures in separate rooms. When we came to the spa the reception services were apologetic and exceptional, the spa services were excellent. The receptionist apologized for the confusion and left us with a special gesture to show her gratitude. I would definitely return to this spa & would highly recommend it to others. I have been to several spas in the k/w area and would consider Sanctuary Day Spa one of the best.
7 years ago (01-03-2018)
I have had a few appointments with Ginger and they've been amazing! Finally a place with quality customer service and services. The laser treatment by Ginger have given amazing results!! Her mani and pedis are great too!
7 years ago (13-03-2018)
This place offers the best massage services in Waterloo. Would definitely recommend to anyone. Everyone was really nice over there😊
8 years ago (12-10-2017)
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