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Reviews, get directions and contact details for The Waters - An Urban Spa Retreat

About

Visit The Waters ~ An Urban Spa Retreat, to satisfy your need for a resort-like getaway, any day. Experience the highest quality day spa services.

Story

The Waters - An Urban Spa Retreat is Kitchener-Waterloo's most sophisticated day spa. Voted the Best Spa, The Waters is like a resort spa getaway right in Uptown Waterloo. Serving Women, Men, Couples and Groups, our dedicated and professional staff look forward to providing you with the most nurturing, attentive service. Visit The Waters and experience the difference.

Address: 75 King St S on Willis Way, Waterloo, ON N2J 1P2, Canada
Phone: (519) 888-7727
moc.apssretaweht@ofni
State: Ontario
City: Waterloo
Zip Code: N2J 1P2


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
The Waters is amazing! I had the Dead Sea Body Treatment and it was absolutely incredible! My skin feels SO soft and hydrated. Sometimes an exfoliate can be too rough and uncomfortable but this one was perfect. I've never experienced anything like the head-to-toe mud mask and steam--it was so relaxing. The Waters really pays attention to all the little details. From the cozy robes, the foot bath and tea which relaxes you even before your treatment starts, to the eye cucumbers you can use during your soak--they've really thought of everything to make your experience luxurious and you will definitely leave feeling pampered and refreshed. I can't wait to come back!
7 years ago (16-02-2018)
I’ve gotten the hot stone massage done as well as the regular RMT massages. I love the atmosphere and professionalism. The oils used during the massage are great as well. I do like the fact that they play pleasant music and I can’t hear any background noise (people in the hallway etc). It is however difficult to get a spot last minute since they’re so busy! I always try to book in advance 😊
7 years ago (13-02-2018)
Always a very professional staff that are pleasant and kind! Lots of attention to detail in service. We’ve been going here for over 5 years and have yet to be dissatisfied.
7 years ago (14-03-2018)
Best spa in town ! Yes, you need to make an appointment for a 1 hour massage with an RMT (on week nights & evenings) 2/3 months in advance - this place is popular for a reason. I also enjoy that they don't over book so the change room and waiting area are not crowded and there's no background talking/noise while receiving your treatment. After each massage I use the infrared sauna afterwards (complimentary) and then finish with a shower in the change room. I LOVE THIS PLACE. I have had massages with several different RMT's and all were excellent. Love the scented oils, the comfy robes, the foot soak ritual before the massage, and the soothing atmosphere. Thank you !
7 years ago (12-03-2018)
As someone who's never had a massage, Brandi and the rest of the wonderful staff at The Waters made a definite repeat customer out of me. From the time I arrived to the moment I left, I was treated with the utmost courtesy and professionalism. Brandi walked me through the process before she began and checked in with me to make sure I was enjoying everything. I felt truly pampered and will definitely be back.
8 years ago (23-11-2017)
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