Santa Fe Day Spa

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Address: 611 Doug Baker Blvd #214D, Birmingham, AL 35242, USA

Phone: (205) 408-7221

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State: Alabama

Zip Code: 35242

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Reviews

So although the Spa isn't a top luxury spa, I will rate based on my service and not as a spa in general. Emily was superb!!! She was knowledgeable, gentle and a true professional. A gem for sure! I enjoyed my services with her. I did wish there was a relaxing waiting area with a sofa and tea or variety of juices etc. Also the reception desk is way too loud. After a service, you're in relax mode, when changing loud laughter could be heard  for a few minutes and was consistent. Upon exiting staff were sitting and gathered talking and laughing. They need to do that in the staff break room not at the desk which is close to the areas where clients are, or speak at a lower tone. Overall 4 but with Emily 5, she would be my reason to return.

 8 years ago (14-03-2017)

I have been to this spa a few times.  I will say that the people here are very friendly ! Shelby who does the facials and Rah who does nails are absolutely amazing.  I rate this spa 3.5/5 because it is so LOUD.  I have told the host about this before, and they said to come back earlier in the week and during the mornings. I tried again today and it was not bad at first.  There were less people so I figured okay this might be the best time to come.  In the middle of my massage there was so much laughter and talking.  It totally takes you out of your zone! I go from being relaxed to completely annoyed. I walked down the hallway, and in room four it was an employee with a client.  There are signs that say quiet zone and even the employee is being loud back there?!! Take your client to the sitting area to converse and laugh.... that is not fair to the people that are in the back paying for a service. I normally go to Ross Bridge Spa Resort and I am trying to give this place a chance because its closer to where i live, they are reasonable priced, and a little cheaper than Ross Bridge.  It seems like this spa is more for day parties or wedding parties versus a place to get some peace and quiet/ or some "you time". 

I will try to come back and visit one more time next month. I am told to come on a Monday or Tuesday in the evening or morning. They really need to do something about the noise. Insulate the walls or something.

 8 years ago (16-02-2017)

I have never been more disgusted with a business. I spoke to a very pleasant girl on the phone at Santa Fe Day Spa the other day. I was not sure how the process worked and I wanted to plan something special for my wife. This girl gave me all the info and I told her I would call back to make my wife's appointment. So today I called and a very rude woman Answered the phone and when I asked for the Pleasant girl who helped me before , she was very rude and told me this was a business like I was making a personal call to this girl. First of all I know it's a business second I was about to buy a big Spa package for my wife the top of the line package. But your company must not like money it's obvious you all don't want my business.  Thanks for saving me the money.

 9 years ago (04-10-2016)

This was one of the beat places I've ever been. But, recently I called and inquired about them being on Groupon. The lady assured me they were on Groupon and if I saw something I liked, just screenshot it and notify the spa, they'd be glad to offer it to me at a Groupon price. Well unfortunately, I couldn't find them on Groupon. Was very disappointed! I love their services, just too expensive. I can get a 30-50 dollar massage anywhere. Thanks but no thanks.

 8 years ago (28-01-2017)

This  Spa was outstanding!!! From the greeting  right down to the very end. My massage therapist was the best I've had in years. My facial therapist was extremely informative and just a plain ole sweetheart. The entire experience was amazing! I will definitely become a repeat customer.

 9 years ago (23-08-2016)

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