Scheller Automotive

Reviews, get directions and contact details for Scheller Automotive

Address: 1119 Commercial Dr, Lexington, KY 40505, USA

Phone: (859) 554-3472

Website

State: Kentucky

Zip Code: 40505

Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

DISHONEST!
on 12/20/2017, I took my 2005 Benz ML500 for 90k service; 2 things-Check Engine & ESP Light on.
They said there was a sensor to be changed, which was costing about $400+, which will fix Engine light, and $1500 [yes 1500], to get the ESP light as ABS Wheel Sensor needs to be replaced; and on top of it, they said my brakes are to be replaced immediately, I said since it is holiday time, I can't afford all, just do the Check Engine light one & Brakes; will do the ESP one in new year.   The bill was $400+ for brakes, $400+ for sensor & $100+ for diagnosis, adding to $947.86.  With my limited budget available, I paid.  The Engine light was not on when I left; after driving home for 10 miles, the next day, it came back up.  But due to holidays, it fell lot lower of my list of things to do.. 
On Jan11 th, I went back and told the lights came back immediately, so the issue is not fixed, you need to fix it.  They said, they will run a diagnosis and will let me know, as something else could have broken, as they insisted they have fixed the problem and Benz always breaks down crazy after 90k miles.  So, after running diagnosis they came back and said there were other issues which had caused the engine light to come back on, which needs to be fixed, plus tires are bad etc, all together, it will cost me $3500 to fix these, plus $1500 to fix ESP light.. so another $5K.. My head went on spin.. I was mad; said will look at it later, give me the car.  They said I had to pay $109.95 for diagnosis, else will not give the keys.  So, for a fault they didn't fix, and to run to see why they didn't fix first time, I paid $109.95 and got the car back..  
Then came the interesting part....
On 1/16/2018, I went to another mechanic, who I have used 10 year ago in Palambo Drive.  They said they will do a 90K check & will call me..  they said all are looking good,  they said they have to clean a sensor which was dirty, which fixed Engine light;  they did wheel alignment and that fixed the ESP light.  They topped off few fluids, said the vehicle is in a fantastic condition; Cost $124.95..[no diagonistic fees, fancy words]. Drove straight to Lees Tires, got 4 used tires for $200 [with about 30K treads in it].  
Now I have driven for a week and more than 1000 miles in last 1 week, went on a long drive to Dayton; my vehicle runs like a charm..  
TOTAL COST $325......  When these Cheaters asked for $6K!!!   What a rippoff folks... Don't go to them... Don't even touch them with 100feet pole...

      
      
      
 7 years ago (22-01-2018)

Great service fair price always take my car there

 8 years ago (12-12-2017)

Friendly staff, excellent service! Much more affordable than the dealership!!

 8 years ago (21-11-2017)

Brought my Nissan Pathfinder in to have it exorcised/repaired and they gave me an honest assessment of the work which helped me make a difficult decision.  They came highly recommended by several people and have great insight into other businesses in the area.  I was passing through Lexington, but if I lived here I would definitely use them again.

 8 years ago (09-06-2017)

I'm from CT and was visiting my brother in Kentucky. On the same day I was supposed to leave for home, I hear a thumping in my wheel. My brother's friend mentioned these guys so I called Greg and told him my situation. Knowing I'm supposed to be traveling he told me he'd look at it immediately. I drove it down and they diagnosed a wheel bearing issue. Told me they needed to get the part in the next morning but that it would be all done by early afternoon. Well they called me at 9 am to let me know the car was already finished. They worked with my warranty company with ease and did all the talking for me. It's usually very hard for me to trust mechanical work and I'll admit I was skeptical in the beginning, but these guys could have easily ripped off an out of state customer and they were as legit as they come. Thanks Greg and staff you guys were amazing I'll never doubt you again.

 8 years ago (04-06-2017)

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