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Reviews, get directions and contact details for Auto Alternative Service & Sales

Auto Alternative Service & Sales

About

Auto Alternative has been in operation since 1992, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment.

Story

We offer customer pickup then dropoff and loaner cars are available in a limited area. We strive to set our service to you as the best experience with a car repair. Our team will explain the problem, solution and costs before making any repair. We are centrally located across the street from Kohls and behind the Boot Store.
Come visit us with the knowledge that you are getting an honest car repair service. You can relax!

Address: 2004 Park Central Ave, Nicholasville, KY 40356, USA
Phone: (859) 887-5526
State: Kentucky
Zip Code: 40356


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Reviews
My previous mechanic of 25 years died in 2013 and I have been going to Auto Alternative since then for both of our cars. I am particular about our cars, and I have zero complaints. Courteous, professional, highly skilled and always willing to take time to explain work that is needed. The pick-up service is very convenient and appreciated, although if they pick up one of our cars, I don't get to see the friendliest cat on the planet, Callie (sp?) who frequents the waiting area. Also, excellent communication via email. Thank you all.
8 years ago (10-02-2017)
We brought in several of our CRV's here to be worked on. They've always given a fair price and took the time to educate me on what they were doing. When they could they would let us borrow one of their vehicles while ours was getting serviced. I have since moved out of state and have had some car issues. Taking it back several times for the same symptoms. The mechanics at Auto Alternative took 15 minutes of their time to troubleshoot things with me over the phone. That's what I call customer service.
8 years ago (20-01-2017)
I had a great experience with this shop. They were up front on everything they did on my car. They stuck to their quote and kept me up to date on what was going on. I would recommend them to anyone. They have built a great business here
9 years ago (14-12-2016)
I highly recommend the team at Auto Alternative. They are thorough, responsive and accommodating. I drive a 10 year old Honda Accord, so I my service needs are a little more frequent and I'm convinced that I'm working with the best auto service in town. Service is easy to schedule and they have gone the extra mile to work with me by helping to move my son's car seat, arranging a loaner to be available so that I'm not depending on others for rides while my car is serviced. Outstanding service and reasonable cost from a thorough team of professionals!
9 years ago (22-07-2016)
My father has known Thayer for 25 years or so. The atmosphere here is great. The work they do here is wonderful.They explain and show you what is going on with your car. great prices and great work. Provided with a very comfortable couch and a beautiful cuddly cat named Cali. They even provided me with a loaner car so i could continue my day while they worked on my car. my car has 223,000 miles on it and still running strong thanks to these hard working folk's. oh and even toys for the youngster's. Tire Discounters has super long waits and hard chairs, not the case here.
9 years ago (05-05-2016)
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