Scott Volkswagen

Reviews, get directions and contact details for Scott Volkswagen

About

Serving Rhode Island and Eastern Massachusetts since 1960.

Story

Scott Volkswagen is Southern New England's longest operating Volkswagen dealership. Scott Volkswagen is committed to total customer satisfaction and is a destination for all things VW. Whether looking for New or Pre-owned vehicles, OEM VW parts and accessories, service repair and maintenance, as well as collision repair, Scott Volkswagen is here to serve your needs.

Address: 777 Taunton Ave, East Providence, RI 02914, USA

Phone: (401) 438-5555

Website

moc.wvttocs@sutcatnoc

State: Rhode Island

Zip Code: 02914

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 12:00 – 4:00 PM

Update Info

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Reviews

Let me tell you guys I've had the best experience at this dealership thanks to Tom and Mike (Service Advisor's). I didn't know these guys from a hole in the wall but yet treated me like they knew me for years. These guys treated me like customer made of Gold. I went in there for a heater core problem, these guys found the problem the SAME day and then gave me my estimation on price and put me in a rental car until my car was fixed (about 3 days). Through the three days my car was being taken care of they kept me updated with the status quo of my car which was quite awesome. When I arrived to pick up my car it was exactly the price they promised me (No hidden fees or expenses added). I totally satisfied with my experience here as I will definitely visit again. If you ever need your Volkswagen taken care of definitely visit these guys (Mike and Tom) at Scott Volkswagen they are the BOMB!!

 7 years ago (02-02-2018)

Once again I walked out of Scott's Volkswagen 100% satisfied! Haley the best salesperson ever and Mike botvin over at service is the best. I didn't even have an appointment. They still took my car right in and fixed the minor problem I had. You will never beat Scott's Volkswagen. From sales to service. They are hands downthe best dealership on the whole east coast. I highly recommend them!

 7 years ago (05-01-2018)

Purchased a VW Tiguan in December 2017 from Scott Volkswagen and our salesman was Dennis Holley.  Dennis made the buying experience incredibly easy and found the exact car we were looking for even though we actually live in Texas.  I would highly recommend Dennis if you are looking for a new car.  He is a true professional!

 7 years ago (05-01-2018)

Lack luster presentation. Saleman couldn't answer a single question about the Atlas. If that's their best foot forward I'd be scared to buy a car from them.

 7 years ago (06-01-2018)

Kudos to the team at Scott Volkswagen.  

Let me start by saying this was my first experience with Volkswagen.  I have always been a loyal Toyota owner until... I had a series of extremely unfortunate events at my regular Toyota dealership.  For the record I even tried a few others near me and it turns out they’re actually all owned by the same person, needless to say I still had no luck and they are all bad news there’s not an honest one in the bunch!

Being a Rhode Islander of course I had heard of the Scotts and Scott VW before so, I finally decided it was time for a change and just gave them a call. 

I spoke to Hayley LaMarre, she was a breath of fresh air!  I was obviously really nervous about making the switch, not to mention dealing with all the typical hassles of a car purchase but...NOPE NONE OF THAT HERE! 

No sleezy sales tactics and it was a gimmick free visit (seriously)! Hayley personally handled every thing right over the phone for me, she even took care of my insurance, I told her my agent’s name and she got everything in order for me. 

I promise you this is only the facts!  I couldn’t head over until 5:30, I found out Hayley’s shift actually ended at 5, but low and behold she stayed to make sure I was taken care of!  This never happens... I couldn’t believe it, I really just thought, brace yourself your gonna show up and deal with nothing but: “ ohhh that was our “internet” deal or ohh sorry Hayley said that but that cars sold, hey we can sell you this one for an extra $50 a month”, but that didn’t happen! 

Here’s what happened: 
I drove to Scott and arrived well after 6.  Hayley was still there, I sat with her and reviewed a couple of documents, everything was exactly what she had explained over the phone, Hayley walked me over to the gentleman in finance, (I didn’t even really need to sit down) I signed a couple of the documents that Hayley had already reviewed with me ( NO SLEEZY LAST MINUTE SALES PITCHES WITH THE FINANCE GUY EITHER!!! Kinda unbelievable), this took exactly 4 minutes.  He was a really nice guy too!  Hayley waited for me and when that was complete she walked me over to meet Mike in service, Mike scheduled my first oil change visit, explained what that visit would be like, and how they could accommodate me during that visit. ( I honestly thought to myself, “OK HERE COMES THE SLEEZY SALES PITCH”, but Nope it was really just an introduction) then Hayley walked me out to my brand new Tiguan! Yay!! She showed me the basics, (thank goodness because it is a little different than I’m used to) then we got into the fun stuff Apple CarPlay, Sirius Radio, all the goodies! Finally, I drove away ecstatic in my brand new car that same day!  My entire experience was really fabulous and my visit took less than an hour.

 7 years ago (18-01-2018)

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