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Reviews, get directions and contact details for Sears Appliance Repair

Sears Appliance Repair
Address: 35000 Warren Rd, Westland, MI 48185, USA
Phone: (734) 219-6796
State: Michigan
City: Westland
Zip Code: 48185


Opening Hours

Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 10:00 PM


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Reviews
The mechanic was in time and did an outstanding job to time the choke. He also filled the air in the Craftsman tractor mower as an added benefit. Sears still takes care of their customers - the old fashioned way. They earn their business. Very happy with Sears over all
7 years ago (21-04-2018)
Sears extended warranty is worth every penny!!! Had their techs come out a few times on our new Bosch dishwasher where bottom rack kept falling off track...they tried everything according to Bosch...replaced bottom rack, replaced the wheels, replaced wheels with Bosch's supposed "fix it" kit. Turns out, tub warped inside. Tech was smart enough to measure and find the difference, got straight to Bosch... they are replacing it!
7 years ago (22-01-2018)
I felt the cost was too high given what I could have bought the replacement part for(we were charged 3x for the part); and the cleaning we agreed to for an extra charge left a lot of dirt in our kitchen after it was finished. There was also pressure to buy the '...appliance repair package...' and get a "50% cost save to today's repair charges" (which were more in line with what it should have cost to begin with). When asked how much the package cost the answer was that it saves 50% today and what the monthly recurring cost would be(no info on how long the payments would last). A friend in the business from another State spoke highly of Sears Repair so we tried it...
7 years ago (25-03-2018)
Technicians came on time, were polite and professional, finished their work and left. Provided me with a printout of the work performed. Very good.
7 years ago (08-01-2018)
The technician was great. 5 stars there. However, on the first iteration, the motor was defective and a wrong control panel was sent, necessitating a second week. Also, the appointment is in a 4 hour window. A reminder phone call is sent the day before, but not one the same morning that warns you that he is "on-the-way" a few minutes out. Instead, I got an email after he was gone.
8 years ago (20-11-2017)
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