Sears Auto Center

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Welcome to your local Sears Auto Center in Lithonia, GA. We have all the essentials whether it’s automotive repairs and maintenance, new tires, batteries or if you have a question about how to protect your vehicle. With over 600 locations, and most open 7 days a week, we specialize in keeping your car in good condition, before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com.
At Sears Auto Center every visit starts with a complimentary multi-point inspection, performed by expert ASE-certified technicians. Our free check includes a visual inspection of your battery, battery cables, air filter, belts, hoses, fluids, tires, exterior lights and wiper blades. Brakes, steering and suspension system and drive axles checks performed upon request. We have the latest technology for routine maintenance services and to troubleshoot any issue that may arise along with a nationwide warranty service for your convenience.

Address: 8020 Mall Pkwy, Lithonia, GA 30038, USA

Phone: (678) 629-5095

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State: Georgia

Zip Code: 30038

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Reviews

If I could give negative stars I would. I made an appointment for this Sears online. I came an hour before my appointment, just to see if I could get my service done early. I was greeted and told that they do not honor online appointments, this was a 2pm. I was told I couldn't even get something as simple as an oil change because he was too booked up. He stated that he wanted to leave on time, and not be there at 8. He told me there was nothing he could do even though I made an appointment. This was the worst experience I have experienced at a Sears Automotive. I drove 16 miles to the next Sears at Northlake and was taken care, where I spent $687 for my services. I wouldn't recommend anyone going to this Sears location. Horrible service!!!!

 9 years ago (04-06-2017)

SEARS customer service sucks!! I have been to South Lake and Mall PKWY for oil changes. The oil change is simple, but the staff is another story. I cannot continue paying for bad service even with the window sticker coupon. 
I have used Sears for over 30 years,  but it does not matter. The staff does not care about customer service. I spoke to the South Lake manager and he looked away as I spoke. I had an appointment and they triple booked, but its my fault. The Stone Crest can't get a oil change within 4 hours with or without an appointment.  I have called corp office and nothing.....
Sears just don't care about customer service! Another lost customer...

 10 years ago (29-03-2017)

AWFUL....if you are the type of individual that expects and demands good customer service STAY AWAY FROM THIS PARTICULAR LOCATION... management sucks and technicians are AMATEURS!! It would surprise if they had an ASE certified tech.

 10 years ago (22-10-2016)

This place is the worst never take your car here the put the wrong oil in my car and put too much they was so slow they need to light a match. don't go here !!!!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡

 10 years ago (11-03-2017)

Horrible, slow service. Very courteous, but I was literally there for close to 10 hrs for brake service...AND I had an appointment. Will not be back. 

 10 years ago (17-12-2016)

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Reviews, get directions and contact details for Sears Auto Center

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