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Reviews, get directions and contact details for Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 401 Northgate Mall Dr, Chattanooga, TN 37415, USA
Phone: (423) 870-0400
State: Tennessee
Zip Code: 37415


Opening Hours

Monday: 11:00 AM – 8:00 PM
Tuesday: 11:00 AM – 8:00 PM
Wednesday: 11:00 AM – 8:00 PM
Thursday: 11:00 AM – 8:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM


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Reviews
Sears lost at minimum a $3000 mattress sale just a little while ago. My daughter and I were there trying them out to see which one we wanted to buy only to be ignored for about 45 min. Employee was too busy talking with a female customer to even acknowledge our existence. Done with Sears. Too many bad experiences lately. I'll go back to Mermaid mattress to make my purchase tomorrow even though Sears had a better price. I'll pay the $300 more for better service. And they wonder why they have large sections of their stores with empty spaces....
7 years ago (15-02-2018)
Store doesn't answer the phone. Tried 3 different departments. Even tried manager. Managements calls went to voice mail. The others rang until the line disconnected on me. Pitiful customer services.
8 years ago (05-10-2017)
Called to ask a simple question. Got voice recording to leave my number to be called back. Waited 40 minutes and called again. Same. Called and asked for manager. Same recording. Very bad customer service!
8 years ago (06-12-2017)
Debbie was very sweet and helpful. She informed me about some products in another department, and I ended up getting 3 of item.
8 years ago (20-09-2017)
A little pricey. Quality products
8 years ago (15-05-2017)
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