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Reviews, get directions and contact details for Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 4400 Veterans Memorial Blvd, Metairie, LA 70006, USA
Phone: (504) 889-8200
State: Louisiana
Zip Code: 70006


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Reviews
Multiple employees walked by without acknowledging me, or asking if I needed help. I did actually. I finally asked the cashier to call for help for me. She did, they never came. It's like all of the employees hide. I was there for an hour. Then I finally went to checkout, and the shoes I found wouldn't scan, this took 15 minutes to never solve. This place is a joke
8 years ago (05-03-2017)
Never again sears or diehard!!! I have been getting the run around from this store and telephone customer support. Apparently sears does not accept Warranty returns for the diehard product, however, upon further investigation on sears website it clearly states they in fact do accept in-store product support. This is the time to survive SEARS. i wonder what will happen to this long standing staple store . I can remember as a child waiting and waiting for that sears christmas catalog. Those days are long gone for me.
8 years ago (17-03-2017)
Literally called EVERY department to check on an order and NOT ONE answered the phone. Absolutely incredible for a store that looks like a ghost town every time I go there.
8 years ago (30-11-2016)
Sears took my broken sockets from 10 years ago that were cracked and also my wratchet wrenches. 5 total value sold separately over 40.00$. They really do honor there craftsman warranty. I also just bought the 311craftsman tool set and was very pleased with the already previously opened and returned socket set that was on sale. Every piece was there. Very happy with the purchase.
9 years ago (20-08-2016)
Their electronics are usually good here, but the last Maytag washing machine I purchased here was a lemon. In my 5 years of ownership, I had to have it serviced 3 times. The main problem is the sears service department and their outrageous fees they charge. I purchased yet another new part for the washer. Since the wire harness had a little corrosion on it, the new part did not work right away. The service tech took out a piece of sand paper and cleaned the wire to make a connection. Since it was not the “part” that I already paid to have installed, he claimed it was a new fee to work on that part. He had the nerve to charge me 50$ for about 1 minute worth of work. What an outrageous joke. No wonder people are moving away from Sears.
9 years ago (29-12-2015)
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