Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 6501 95th St, Chicago Ridge, IL 60415, USA

Phone: (708) 346-8000

Website

State: Illinois

Zip Code: 60415

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Reviews

ask to have air condition put in car so my goat krinky dont get the heat. this guy named the Oscar who was not the grumpy (like the GROUCH get? Haha :^) put in car and work like charm. gave some of mama borscht for service. many thanks to him as my pet krinky is not the sweat anymore

 8 years ago (02-08-2017)

Unacceptable service.  Came into the store with a defective Craftsmen pass thru ratchet set (the ratchet had broken under normal use).  When given the opportunity to make the situation right the current manager on duty in the tool department decided against fulfilling the warranty on a $44 socket set.  He instead only gave options resulting in a solution a week or more out.  When you depend on tools to work every day you can't wait a week for a fix.  

Overall very displeased with the service I received.

 8 years ago (18-04-2017)

I have ben trying to find out if my toolbox has ben shipped to the store for 1 week now no department awnsers the phone i have to call clothing to get in contact with merchandise pick up pathetic customer service

 8 years ago (26-06-2017)

I want to say a special thanks to Matt, the manager at this store. Here is my story: I had bought a couple appliances here and home delivery had brought me the wrong colors. I immediately called, told them I didn't want them and they offered me a credit if i chose to keep them. Well, after fighting for 2 months with home delivery about my credit they promised they decided to close my case for no good reason. I called the store and asked to speak to a manager. Told Matt my story, he made a couple phone calls to corporate and BAM. They gave me a case number (which i nvr got from home delivery) and will be providing my account the credit I was promised. Matt did more work in a couple of minutes then what home delivery did 2 months. So if this happens to anyone, RETURN it back and don't accept the credit.

 8 years ago (01-03-2017)

When I tried calling the place, they never picked up and this was a very important call

 8 years ago (25-07-2017)

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