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Reviews, get directions and contact details for Sears

About

The unofficial page of Sears at the Asheville Mall. The place where you can come to Shop Your Way!

Address: 1 S Tunnel Rd, Asheville, NC 28805, USA
Phone: (828) 299-2200
State: North Carolina
Zip Code: 28805


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Reviews
Dropped off a wedding band my fiance purchased here to have resized. When I took it in to have resized no one was working the counter. I had to flag an associate down to help me. No big deal, he was a great help. After three weeks I hadn't received a call back so I called asking if it was ready. Was told no one was in jewelry but they took my name and number and told me someone would be in touch that day. No one called back so I went in the next day and found two other people waiting at the jewelry counter. After two pages and almost a hour nobody came. I flagged down an associate asking for help and was told only the manager could access the jewelry counter and she was way too busy to help today so to come in tomorrow. I DO NOT SUGGEST PURCHASING JEWELRY FROM THIS SEARS! WASTE OF TIME AND MONEY!
8 years ago (24-09-2017)
Worst company to work for. They will harass you and belittle you every chance they can. One of the managers there is a real pain and thinks he’s above every one there cause he’s a pos manager. Reported him to hr and nothing happened. They over work their employees and expect them to make credit and syw with one cashier in that big ass store.
8 years ago (26-10-2017)
Sears is AWESOME! There's not a jewelry store anywhere around that offers the quality of diamonds that Sears offers at the price Sears asks. Charla's very helpful, so ask for her if you're buying your wife a ring. I'm currently in the store with an armload of winter apparel that was marked down to $3.99. Name brands, Nordic track, etc. Got a Carhartt jacket for $4. Unbelievably low prices on shoes, too. Sears offers American-made lines, just like with their Craftsman tools. I've been a loyal Sears customer all my life and I'm old enough to remember "the man on page 602" of the Sears catalog. :-D. Heck, I'm old enough to remember the Sears CATALOG. People who complain so much should visit a third world country to get some perspective. You had to wait in line? Well, at least you didn't have to walk 5 miles (literally) to a water source and then carry it back in a 3-gallon bucket so you could make a thin broth over a fire made from dried cattle dung because of deforestation around your village where the closest electricity is a two-day walk away. So, yeah, I'll wait in line. And while I'm waiting I'll consider how lucky I am to have the privilege​ to live in this blessed country.
8 years ago (18-04-2017)
Worst service I have ever experienced. Memorial day Monday 5 PM and there is only one register open on the first floor with over 20 customers waiting in line.
8 years ago (04-09-2017)
At Asheville Mall. My family went to store before ago. That's very nice things buy need it. 💜😘 I love buy new clothes everything.
8 years ago (13-06-2017)
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