Sears Outlet

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About

"Come visit your Local store today!"

Story

Sears Outlet in Charlotte, NC offers top brand home and major appliances at deep discounts and a great selection of lawn and garden products. Shop our inventory of refrigerators, dishwashers, washers, dryers, microwaves, lawn mowers, air conditioner units, and more, and save up to 70% off retail prices! Come by and get to know us!

Address: 9571 South Blvd, Charlotte, NC 28273, USA

Phone: (704) 554-6636

Website

moc.sohs@laicos_ohs

State: North Carolina

City: Charlotte

Zip Code: 28273

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 8:00 PM

Update Info

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Reviews

Great place to find good deals. Got my last washer and dryer from here. Still working fine 2 years later. Today got a great deal on  a refrigerator.  A shout out to Marcus for all his assistance.  He answered all my questions and even took measurements to assure the appliance will fit where I need it to go.

 7 years ago (13-05-2018)

I have always had great service at this store. I went in the other day and asked for a no frills washer dryer set that will stand the test of time and be simple to fix. I was quickly directed to a great economical dryer and the employee didn't try to make unnecessary up-sells. I felt like my needs were respected. I would be happy to buy here again.

 7 years ago (01-12-2017)

I ordered a combination wall oven on-line 2 weeks ago, and I can't get any information on it.  It said it was in stock so I assumed it was ready for pick-up.  When I went to pick it up, they said it hadn't been delivered from their warehouse yet (only 1x per week, Wednesdays).  I've tried several times to get an update on the delivery from the warehouse to the store with no luck.  The phone # is out of service and their call center is in the Philippines and doesn't have any information either.  Would be nice to either get my unit or get my money back :(

 7 years ago (30-01-2018)

My first visit was not positive went to setup a lease and all money was removed from my account. The store manager was very unprofessional and could not have cared one way or the other but Dennis the assistant manager went above and beyond to make sure I was a content customer. Dennis made this visit to Sears worthwhile. Thank you Dennis and Andre( sales associate)for your excellent customer service you two could teach your store manager that it's about satisfying your customer not the paycheck

 7 years ago (03-12-2017)

Shopping for an over the range microwave... Going to this store was one of the worst experiences for me.  The sales person was extremely unprofessional.  After my husband waited for him to finish with someone else he walked over to finally assist us to then (while talking with us) was interrupted by another customer and walked away to help him!!! YES! While working with us. THERE WAS NO SORRY SIR I WILL BE RIGHT WITH YOU. We were ready to make the purchase by he walked away. In the mean time, while waiting for the salesperson to come back some woman came and pulled the tag from the one we wanted! Yes, so when we finally got the attention of our sales guy we told him that we wanted it but a lady took the tag. After searching the store, we found the lady working with who we believe is the manager. She says I pulled the tag and that is the one I am purchasing! I said we were standing here first and "first come kinda first serve"!?!?! We thought! How wrong we were. So manager says "well geez I don't know what to do here". Really! That was his response! No I am sorry this has happened what can we do to fix this. After an awkward silence!!! Our sales person says to the "manager" can we take 10% off another one? Seriously! We were looking at a convection microwave and the were offering 10% off of something that wasn't anything like what we wanted. I was so dumb-founded by the whole situation that I told them I would rather give my business to someone else and pay full price.  Honestly I walked into this store at least a 1/2 dozen times and every other time they were very expensive for an outlet store. This was the 1st time they had something at a reasonable price to then have unprofessional people working there. And yes I called corporate too.

 8 years ago (15-08-2017)

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