Shelton Car Care

Reviews, get directions and contact details for Shelton Car Care

About

"Honesty and Integrity" when it comes to repairs and service.

Story

Owner: A Shelton resident, Chris is native to the area and committed to providing quality service to customers and being a responsible member of the business community. Following military service in the U.S. Marine Corp he worked as a design engineer before opening his own business.
Technicians: The Shelton Car Care technicians, working on your vehicle, have been professionally trained by certified instructors, as to the proper operation and repair techniques for your vehicle. They understand the critical functions of all system and pay particular attention to the details in order to provide the highest quality of repair service.
All of us at Shelton Car Care value your business and look forward to meeting all your auto care needs.

Impressum

475 River Road, Shelton, CT 06484
Phone: 203-872-4584
http://www.sheltoncarcare.com/

Address: 475 River Rd, Shelton, CT 06484, USA

Phone: (203) 924-8863

Website

State: Connecticut

Zip Code: 06484

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

Once again, Shelton Car Care has proven themselves to be extremely helpful and an overall pleasure to work with.  It is such a wonderful feeling to have a mechanic I trust.  They are honest and ethical - and know their stuff.  They have fixed one thing or another on every car we own, and yesterday I paid to have my car towed there from Milford for repair - I won't go anywhere else.

 8 years ago (27-10-2017)

I get my oil changed at this place. I go in the morning before it gets busy. I get there at 7:55AM and am usually first in line. They will do an inspection  as a courtesy. Takes about 45 minutes if no one else is there. Overall oil change experience- 5/5

Here is what I don't like: they will tell you several things are wrong with the car when the car is fine. For instance, last year I went there and got an oil change, they said my axles needed to be changed, needed new tire rods, new brakes, new battery. Overall cost 1500 dollars. I went to a mechanic I knew he said I only needed to change the tire rods, which costs 100 dollars.

This past week I went there to get my oil changed, they said my cam seal is leaking, axles are leaking, tires are rotting, need a new air filter, which will cost about 1800 dollars all together. Went back to my mechanic, he said nothing is needed and that my car is fine. 

Moral of the story: they are very nice, professional, and do well at oil changes, however they will over exaggerate the problems in your car. I'll keep going there, but most likely only for oil changes.

New edit: 10/28/17. Getting my oil changed now. They have physically shown me an issue with my air filter. Very transparent and honest, and I appreciate them reading and listening to my original feedback. This is a group that truly cares about their reputation and customer service. Changing rating from 3 to 4.

 8 years ago (28-10-2017)

Always so wonderful and willing to help with any request! Really great service and straight forward. Explains what's happening with the car and what are some potential risks in the future to watch out for such as brake pad changes or tire changes. Their oil changes are a bargain and they really know how to treat customers! If you want to trust your car with someone that will handle it carefully and know how to fix it, trust these guys. They know what they are doing.

 8 years ago (21-03-2017)

 Excellent customer service,  knowledgeable and highly skilled mechanics. Comfortable waiting room with free WiFi 

 8 years ago (30-08-2017)

These guys treated me like family. My 16 year old car with 250k miles on it broke down in Connecticut and I had it towed to Shelton Car Care. I was about 250 miles from home and in a tight spot. Dj at the front desk listened to my situation and got me in first thing in the morning even though the arrival was unscheduled and unannounced. It took ten seconds to see that the engine was cracked and they even let me keep it there until Monday for the scrap yard to come get it even though they made money on this. Based on this experience I can say that these folks are realy here to help people and not just make money.

 8 years ago (12-08-2017)

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