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Sheraton Burlington Hotel

  1. Vermont
  2. Winooski Lodging

Reviews, get directions and contact details for Sheraton Burlington Hotel

Address: 870 Williston Rd, South Burlington, VT 05403, USA
Phone: (802) 865-6600
State: Vermont
Zip Code: 05403


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Reviews
It's a good thing the conference we're here for is good, because the hotel sure isn't. Our room wasn't ready for check-in until 7:45 pm, which is amazingly late. The next day, it wasn't cleaned until 6:15 pm, and they didn't clean the obviously dirty bathroom. If you don't have enough cleaning staff to get the job done, hire more. Can't find employees? Time to start paying higher wages. Instead, they're offering $5 food vouchers or 500 Sheraton points if you "go green" and forego having your room cleaned. Lots of hotels save money by encouraging guests to be environmentally aware and keep the same sheets from one day to the next. However, emptying the trash, vacuuming, making beds, and cleaning bathrooms is sort of the bare minimum expected of a hotel stay. Seriously unimpressed.
9 years ago (23-10-2017)
The customer service here is top notch. They have a nice indoor pool and fitness center. The rooms are updated and very clean. The beds are so comfortable and clean. They have a breakfast buffet that is pricey but very good. I would recommend staying at this location. It is close to down town Burlington.
9 years ago (04-09-2017)
All in all, this was a very nice hotel. Rooms were clean and comfortable - room service was pleasant and the food was excellent. However, it was VERY easy to get lost in. We were given a map at the start of our visit and still got lost for about 20 minutes. One of the staff members pointed us in the right direction and after another 5 minutes wandering, we finally found our room. Check in and check out were easy and quick, but one of our room keys refused to work during the stay. Not horrible as there was only two of us, but still. I would visit again.
9 years ago (28-08-2017)
I visitted the Sheraton Burlington the last two days while i was vending at and attending the local comic book convention. The convention was small but fun filled with costumed fans of all ages, the panels and guests were great and there was a festive atmosphere all weekend long. The hotel was large and beautiful. Beautiful high ceilings and a grand entrance for the convention goers. The rooms were clean and well furnished. Over all it was a great time in a beautiful building
9 years ago (28-08-2017)
The good: the front desk staff was exceptional and genuinely nice. Convenient location. Unfortunately, not much else to say that is positive. The feeling is that of a downtrodden airport hotel getting by on it's chain reputation. Really inconvenient parking. Dim circuitous hallways. The card readers are a joke and barely worked for both inner and outer doors requiring a dozen swipes. The stairwells we're downright filthy. Rooms substandard. Beat windows, worn furnishings with colored marker touch ups. No shower cap. Overly soft beds. Yup, not recommended. Feel bad for the nice staff.
9 years ago (02-10-2017)
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