Shoe Mill

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Address: 401 Center St NE, Salem, OR 97301, USA

Phone: (503) 362-1047

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State: Oregon

Zip Code: 97301

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Reviews

I have purchased most of my shoes from this Shoe Mill for a few years now, and I must say that the customer service has really gone down hill.  I'm used to having a sales person ask if they could help me, show me something or suggest shoes that might work and say goodbye when I leave.  Tonight was the second time in recent months that the salesMEN were so busy talking amongst themselves that they barely bothered to acknowledge any of the customers and they never even asked if they could help me or even say hello.  Their discussion about a planned bonfire was just more important.  I may have to look else where for my shoes I think.

 9 years ago (14-06-2016)

The employees really knew their stuff and allowed me to describe my needs and issues regarding getting some new work shoes. after i was done explaining the gentleman imediately went to action when pointing out the shoes that fit my criteria and even went into the back to get another set that weren't on display. they were absolutely amazing and helped me so much. You guys rocked! thanks!

 9 years ago (02-03-2016)

Big shout out to Bruce Livingston! Absolutely incredible customer service! He had no idea who I was, no clue if I was a bum with dirty feet just looking to waist time or if I was a man with a plan to buy. Either way, he approached me with enthusiasm and genuine concern for my well being as a customer. First thing he did was remove my shoes for sizing, test my arch size and then round me up some shoes that suited my actual needs! I am a 9 year Oregon Army Veteran, with 2 tours over seas. I work as a full time pawn broker here in Salem OR, and he hooked me up. I needed outdoor, weather proof shoes, that had the look of good style, with the feeling of upper class sales and support that didn't hurt my back at the end of the day. Bruce did just that. So thank you Bruce for the great shoes and thank you for remembering the 10% Military Discount upon my purchase! 

 10 years ago (01-09-2015)

I've now purchased two pairs of Birkenstocks here and they were super helpful and easy to talk to! Recommend! 

 10 years ago (08-07-2015)

Very friendly and helpful staff that you don't find at most shoe stores. They didn't have many sizes in stock, however they were able to call another location and have them held for us. I would shop here again.

 13 years ago (19-01-2012)

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