Sonic Drive-In

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Experience unique, drive-in dining with made-to-order food and more than 1.3 million drink combinations.

Address: 7152 Airways Blvd, Southaven, MS 38671, USA

Phone: (662) 349-3004

Website

State: Mississippi

Zip Code: 38671

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Reviews

If I could give this place no stars I truly would. Take this 100% truth from me because I know this for a fact, it's nasty inside they don't use gloves when making food. Slushy machine when witnessed it was disgusting with black goo clumped inside of knob. Dead roaches in ice and cups are being reused after being on floor wet with dirt inside. They just rinse them out with no soap. No one washes their hands AT ALL so I'm not surprised someone in the reviews got food poisoning. When making drinks if they put the wrong fruit in side they'll dip their fingers in it to get them out still they don't use gloves. If you order just ice they pay the ice down with their bare hands. Your drinks 9/10 even shakes ice cream and all they have touched it with their nasty hands. This place is disgusting. Disgusting attitudes, insane amount of time that you have to wait for simple things they're forgetful all of them come there on drugs and they play all day long inside that's why it takes so long they throw food at each other and it's just insane that this place is still running and being allowed to serve food. Management is rude and act like they are not they laugh with the staff and there's no order or respect!!! Pay attention and you'll see. Someone told me all of this and I've witnessed a few of these things from outside. I advise everyone to go to another sonic.

 7 years ago (10-10-2017)

One of the few locations I'm the region that understands my order.

 7 years ago (16-11-2017)

Justin is not fit to manage anyone he can't even resolve a complaint. I came here this morning and ordered two large cokes. When I arrived no more than 3 or 4 people were there. I buzzed them after waiting 15 mins and asked , where is my drink. I said I didn't order food I only ordered two drinks. Justin response was I only have one carhop the other employees called in and we have to get the food cooked.  Really!  The last time I checked once the food is in the grease it cooks itself.  So your going to just stand their the whole time while food is cooking instead of condensing down your line by giving out drink or ice cream orders to customer who only order drinks or ice cream. I am very irritated because I burned my gas to get their and left with no drinks after 15 mins. I deserve better treatment.

As for Justin, if you don't care about your customers, change your job and not work with the public.

If he resolve all issues that way then that explains why workers didn't come in on his shift, but if you read previous reviews they never have any workers and people have waited 20 - 30 mins or more just for food. This place needs to be shut down if they can't get food out and keep enough workers because apparently people are not wanting to work their for a reason. I never  have this problem at chick-fil-A.

Sonic ask chick- fil -A for their Handbook

 7 years ago (24-09-2017)

Too freaking slow I would understand if it was busy but they were nice though just slow service

 7 years ago (29-09-2017)

Poor customer service. Foods decent for what it is.

 7 years ago (18-11-2017)

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