Southern Regional Medical Center

Reviews, get directions and contact details for Southern Regional Medical Center

Address: 11 Upper Riverdale Rd, Riverdale, GA 30274, USA

Phone: (770) 991-8000

Website

State: Georgia

City: Riverdale

Zip Code: 30274

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

For anyone reading this, please know that my review as well as others aren't just a few random incidents of bad customer service. This is my second time up here within 12 months for 2 separate family members and they still won't do right. None of my family likes going here because they are that terrible. Not only is this place nasty, but they're lazy! I'm only writing this review at 3:30 am while I wait with my grandma to get her IV bag alarm turned off. It woke us up 30 minutes ago and while they heard it going off and I hit the button for the nurse, these lazy people sat out there laughing and giggling instead of doing their jobs. I even stepped out in the hallway. No paperwork being doing, just laughs. Then when a nurse finally did come in here, he asked rudely "did you want something" while talking over the IV bag beeps. Then he had the audacity to walk out after we were asking him for a few accommodations (such as an adult pamper and a pain pill). He still hasn't came back with my grandmother's requested items 15 minutes later. Our room is at the door. Please do not give these people your money because it will be a lot of it and you will be getting less than what you paid for.

 7 years ago (24-02-2018)

I was present for my daughter and son-in-law's entire labor, delivery and recovery experience and could not have asked for a better experience.  Everyone on staff was efficient, patient, informative and respectful of our wishes.  I have delivered in 2 popular Atlanta area hospitals in the past 25 years and have never been treated so well by hospital staff.  I was skeptical because of reviews but very grateful for the attention and care provided by all the hospital staff.

 7 years ago (05-01-2018)

This is a sorry excuse for a hospital! My aunt was bought in by ambulance after falling. She has a huge gash on her head. The ambulance bought her in and after sitting for an hour we went to see how much longer the wait will be and she was not even in the system. The EMT's didn't even check her in. We had to ask them to put a bandage on her head that was still bleeding. She blacked out during her fall. While sitting in the waiting room she became nauseous and vomited and we are still sitting in the ER after arriving at 1pm. I called to complain and spoke with the nurse manager, and she said she would call the charge nurse, yet still we sit and no one has done anything yet. If you want real help do not come here.

 7 years ago (28-01-2018)

Don't take your family here if you have an emergency.  My aunt was taken to the ER on Friday night because she was having slurred speeches and her hands tensed up and she couldn't move.  The staff thought she was faking it and were taking bets on how long she could keep it up.  She had a major stroke the next day and then they airlifted her to Grady.   Grady couldn't do anything by the time she arrived and passed away.  She was 49 years old.  They could have saved her but they were too busy fooling around.  If you're in Clayton County, take your family to Piedmont in Henry County or Grady Memorial in Atlanta.  Avoid Southern Regional!!

 7 years ago (06-11-2017)

STAY AWAY FROM LABOR AND DELIVERY HERE. Giving two stars only because a couple nurses were sweet and the food was reasonable.

Had my daughter here in October. Had to induce her because she was overdue. The nurse was a little condescending at the start because I wanted to minimize the pain killers and wanted to get by without an epidural (sticking a needle in my back doesn't appeal to me). Ok, whatever. I knew they had a busy day that day. However, I was VERY upset when it came time to push and I said so. She pretty much told me no, it wasn't time because last time she checked me I wasn't far enough along (even though I had progressed VERY rapidly). My husband saw the monitor and grabbed the phone and called the other nurse in there. A very sweet tech slapped on gloves and caught my baby. Baby was already crowned when the nurse realized she was wrong and they tried setting everything up but were too slow and couldn't get the midwife in there. Then the pediatrician in there pushed for me to supplement with formula and over exaggerated the extent of her, in my chosen pediatrician's words, insignificant jaundice instead of nursing her as much as possible. Absolutely will NOT be having another baby there and warn anyone to stay far away from their L&D. Awful.

 7 years ago (02-01-2018)

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Southern Regional Medical Center

Reviews, get directions and contact details for Southern Regional Medical Center

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