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Reviews, get directions and contact details for Specialized Auto Inc.

Specialized Auto Inc.

Story

We service all vehicle makes and models—foreign and domestic—with an emphasis on Volvo, Audi, BMW, Mercedes Benz, Mini Cooper, Saab and Volkswagen using state of the art dealer level technology.

Diagnostic, maintenance, and repair services we offer:

* Engine Performance
* Electrical Systems
* Air Conditioning
* Electrical System
* Cooling System
* Brake System
* Suspension & Steering
* Clutches & Transmissions
* Computer Diagnostics
* Tune-ups & Oil changes
* Tires: Mounting, Balancing & Flat Repair
* Engine Repair & Replacement
* Pre-Purchase Inspections
* Maintenance Inspections
* Brake & Lamp Inspections
* Smog Certification
* Muffler Service & Repair
* Factory Recommended Maintenance

We also offer certified pre-owned vehicles—most with warranties. Check out our website to browse our inventory.

Our Freedom location can accommodate light to heavy duty fleet trucks, trailers and RVs.

Mission

We go the extra mile to see to it that your vehicle is not only repaired by experts with top quality parts, but that you receive outstanding service.

Products

Complete diagnosis, repair, and Maintenance for your fine Audi, BMW, Mercedes-Benz, Saab, Volkswagen, and Volvo

Address: 2415 Chanticleer Ave, Santa Cruz, CA 95062, USA
Phone: (831) 462-3458
State: California
Zip Code: 95062


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Reviews
It took awhile but Specialized finally found the problem: my car needed a new fuel pump. Their 2 year/24,000 mile warranty saved me big bucks. I'm thankful that the staff is so honest and trustworthy. I've been taking my cars to Specialized for many, many years. I have always been extremely satisfied and will continue to trust them to keep my cars in tip top shape. I highly recommend Specialized for all your car maintenance needs. It's also a good place to purchase a fine used car. The two cars that we now have were purchased from Specialized. Good people!
8 years ago (03-05-2017)
I was a first time customer, lured in by the Good Times Best of Santa Cruz choice and the shops close proximity to my house. I left my car around 8am after enduring a traffic jam in their parking lot to have an oil leak fixed. Since the car was only 5k miles short of the 150k service, I decided to have this minor maintenance done at the same time. I realized when I got home, I was given the wrong paperwork. I received no emailed pictures or a request for additional services, so assumed the oil leak was due to something easily adjusted. With the shop due to close for the weekend and no news, I called at 5pm to check on the status of my car. I was told that after 9 hours the minor maintenance had been completed, but the oil leak was not repaired. They advised I could pick it up before 5:30pm or leave it with them another three days. I elected to take the car home, despite the oil leak Specialized Auto had failed to repair, as it was needed for work. I was assured that I would not be charged for any discovery time of the oil leak, provided the work was done there. I scheduled an appointment for the following Friday my next free day. I received a bill for the service plus $62 dollars for locating the oil leak I told them about. The car was unwashed despite their claim. It was a very poor first impression.
8 years ago (08-01-2017)
Great service and friendly staff. I signed up for the specialized auto club today and am looking forward to the complementary car wash, fluids top off, tire pressure inspection, and light bulb replacements.
8 years ago (14-07-2017)
Specialized Auto performs excellent service at a very reasonable cost. The Service Advisors and Technicians are truly your partners in maintaining your vehicle at peak performance and safety.....!!!!
8 years ago (18-04-2017)
Very satisfied with my car service. Paul was really helpful and explained everything in detailed. Very friendly staff. I've been coming for more than 2 years and don't have any complains.
8 years ago (25-02-2017)
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