North Bay Ford

Reviews, get directions and contact details for North Bay Ford

Address: 1999 Soquel Ave, Santa Cruz, CA 95062, USA

Phone: (831) 457-5858

Website

State: California

Zip Code: 95062

Update Info

Similar places near

Santa Cruz Motors 107 meter Found a Honda Fit on-line at Santa Cruz Motors after we got word our older Honda was ...

Green Motors 182 meter

NAPA Auto Parts - Walther Parts Inc 203 meter Friendly knowledgeable employees. Parts orders come in remarkably quickly. Jim in th...

Sunset Auto Sales 252 meter Great service very helpful very honest great cars

Santa Cruz Volkswagen Dodge Ram 414 meter Sales staff was very friendly and helpful. Richard Brabo was great, he made sure we w...

Soquel Auto Sales 553 meter used quality cars

Auto One 930 meter Auto One assisted me with the purchase of a SLK 350 for my son. They were very helpfu...

Gondez Tires & Wheels 1 miles I bought a used tire from Gondez. When the tire was installed on my 18 inch wheel, th...

Autoworld Sales and Rentals 1 miles Great place to rent a car or van. Local owned.

Specialized Auto Inc. 1 miles It took awhile but Specialized finally found the problem: my car needed a new fuel pu...

Motion Minis 1 miles

Independent Tires (New & Used) + Road Service

Independent Tires (New & Used) + Road Servic... 1 miles These guys are da bomb. I didn't need an appointment, they were fast and friendly. Fr...

We All Ride Motorcycle Gear 2 miles Perfect motorcycle shop. The owner is super knowledgable and the whole place is famil...

Pearce European And Japanese Auto Service 2 miles Solid & friendly repairshop. Courteous, efficient service with no upsales or mystery ...

Ocean Honda 2 miles I have currently 2 cars now through Ocean Honda. This review is directed towards ser...

Subaru of Santa Cruz 2 miles Took my 2004 Subaru Forrester in for diagnostic check, after strange noises under car...

O'Reilly Auto Parts 2 miles Their store in Capitola California has been friendly and taken great care of me every...

Toyota of Santa Cruz 2 miles My service manager Sandra and mechanic were impressively efficient. In particular San...

Reviews

Service itself was great.  However, I was shocked when I called a week earlier asking to bring my car in (it had been doing weird little things for awhile so I knew something was up, and wanted it taken care of). I was told I couldn't get in for over 2 weeks!  This is completely unacceptable.  Any other dealer (I've dealt with Toyota for years) will get you in within a day.  So, I booked the appt. for Dec. 5th, and them my car just died a few days later....or actually, wouldn't start at all.  So, we managed to get it to the dealership on a Sunday, received a call on Monday, saying they would TRY to get to it, (Which thankfully, they did), but it could be a day or so!  My suggestion would be to hire more people in your service deptartment ASAP, or people WILL go elsewhere, and eventually BUY elsewhere, if they can't get the service they need on their car at North Bay Ford.

 9 years ago (29-11-2017)

Glenn is BACK!! Yeah!!  my truck, choking on a failed O2 sensor needed help. glenn said on Monday they were taking appts for following friday. he got my truck in, juggled it to be done 5 days ahead schedule. i am biased, but Glenn is the best; followed by Richard, praise be for the shuttle!!

 9 years ago (22-11-2017)

I just had a great experience buying a 2016 Ford Transit Connect!  I am so happy with it.  Jeff and his staff did a great job!

 9 years ago (14-09-2017)

DO NOT GO HERE UNDER ANY CIRCUMSTANCE. This place is absolutely horrible. My girlfriend's new Ford broke down, and they were completely rude and beyond unprofessional. This place will be taken to small claims (if they haven't already before hundreds of times) shortly. They are not a legitimate setup, and they will lie to your face and cheat you out of as much money as possible. They issued a rental car (that she had to pay for even though it was FORD's fault), took her deposit, gave her a Nissan, and said it was the only one they had. and then when it was returned, said they can't give the deposit back because she "wasn't renting a Ford". What a laughable excuse, and honestly a horrible way to try to cheat people out of more money. Of course none of this was mentioned to her and the receptionist was on her phone and couldn't care less. Literally choose any place but this. They are absolute slimeballs.

 9 years ago (29-08-2017)

I took my car in for a recall. It took time to get an appointment as parts were not in and I had to repeatedly call until the part was off backorder. After the car was serviced it had slight damage (the emblem on back bumper was broken), and there were scuff marks on the bumper as well. There were marks on the windows from when they worked on servicing my car. I returned to Ford and they said they would replace emblem (still waiting to hear from them). They did clean the windows after I brought my car back and explained the situation.

 9 years ago (02-10-2017)

Comment on this business

Map, Satellite View
Street View

to add North Bay Ford map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=north-bay-ford&id=865158&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/north-bay-ford-i865158.html" target="_blank" title="North Bay Ford">North Bay Ford</a></p>

Reviews, get directions and contact details for North Bay Ford

Find nearby businesses, restaurants and hotels

We use cookies