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Reviews, get directions and contact details for Spectrum Health Medical Group - Family Medicine

Address: 4600 Breton Rd SE Suite 102, Kentwood, MI 49508, USA
Phone: (616) 391-9700
State: Michigan
City: Kentwood
Zip Code: 49508



related searches: Spectrum Health Family Medicine Grand Rapids, Spectrum Health find a doctor, Spectrum Health primary care doctors, Spectrum Health Medical Group Internal Medicine, Spectrum Health doctors Accepting New patients, Spectrum Health Medical Group Grand Rapids MI, Spectrum Health Family Medicine Residency, Spectrum Health staff directory
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Reviews
Awful! Don’t ever be late, or having life circumstances that cause a late cancelation. They aren’t forgiving in the slightest, and will drop a permanent life ban on the entire medical group location! It’s been four years since I was dropped due to a cancelation, and they still refuse to allow me to be be seen by a doctor there. I’ve even escalated the issue within Spectrum and gotten nowhere. The office manager is also incredibly rude. This office is making me reconsider Spectrum Health entirely!!
7 years ago (07-02-2018)
I've usually get good service here and the staff are nice. However they frequently don't answer the phones until 8:30am-9am although they open earlier. If they don't answer, try a different phone. This has happened to me about 5x, or more than half the time I call them in the morning.
9 years ago (05-08-2016)
I have always had prompt friendly service and the doctors really care!
8 years ago (09-05-2017)
I have been going to the Spectrum Health Group for my family medicine needs for over 15 years, and in the last 2 years the customer service has gone down drastically. Physician's assistants are constantly rude and inconsistent with information, and lately the minimum wait for a doctor after the scheduled appointment time is 50 mins. After a decade and a half I will be switching my primary care provider.
8 years ago (12-04-2017)
Very friendly and knowledgeable
8 years ago (27-11-2017)
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