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Sprint Store

  1. Missouri
  2. Missouri Store

Reviews, get directions and contact details for Sprint Store

Sprint Store
Address: 12270 St Charles Rock Rd, Bridgeton, MO 63044, USA
Phone: (314) 739-4243
State: Missouri
City: Bridgeton
Zip Code: 63044


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info
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Reviews
Stores nice and clean, it's just the people that work there are very slow... expecially the customer service. And also the cashiers tend to do more talking than working and loud and carry on.
7 years ago (07-11-2017)
No longer being a Sprint Customer, I walked into the Store asking about returning my old phones. The associates looked at each other puzzled and some one said "Corporate". The person in front of me said "Corporate", as if I should know what that would indicate. There was an awkward 5 seconds of blank stares, I then asked what that meant. They seemed as if it was offensive to spend another 15 seconds explaining I needed to go to the Cave Springs location. The associates stated they were a 3rd party. I thanked them and left. I hope they treat their current customers better than former customers.
8 years ago (13-05-2017)
Cell phones and cell phone reps usually give me a headache 😣 HOWEVER since meeting Alanna at the city place location (and hunting her down at the St. Charles Rock Rd location) my headaches are gone! Long story short she's AMAZING! Takes care of all my questions and needs and always has me out in a timely manner. She keeps its real and professional! Love love love her!
8 years ago (07-02-2017)
This the BEST Sprint store I've ever been to! ALL of the Sprint reps were super accommodating. Best customer service experience I've ever had. Craig is super awesome, so is Dustin! Couldn't of been more helpful.
8 years ago (20-01-2017)
On June 7th I went into this Sprint Store. My intent was was to return my galexy s6 device so that I could upgrade to an s8. Upon making this known, a tall African American male with a light skin tone and hazel colored eyes requested my ID and informed me that I was not an authorized user and he would not be able to comply with my request. I then stated I had previously went to a different location where I was able to complete task without such difficulty, and that I would return to that location. A daker skin toned female employee with short hair and a medium build then responded in a sarcastic  tone "yeah that'd be the best thing to do." The female was located at a separate booth, she was scrolling through her phone the entire time and never looked up, even when addressing me. I responded to the female that she was not assisting me and therefore her sarcastic response was not necessary. at this point, I requested the manager and the male who had been working identified himself as such. He then responded that the female's approach was perfectly acceptable and she was in no way wrong for her sarcastic response. At this point I realized that I was in a situation where the blind was leading the blind and there would never be enough education or in-services in the world to correct this kind of ignorance. I have since been added as an authorized user on the account in which we've had for 11 years. This is the first time in that time that I've ever almost left the company. Please orientate your staff to appropriate responses to already tense situations. There is no reason to argue with the customer as these two employees  (a manager at that) did to me. I am sadden and disappointed by their inexcusable behavior.  Thank You A Loyal Customer of 11 years.
8 years ago (11-06-2017)
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