Sprint Store

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Address: 4802 Valley View Blvd NW, Roanoke, VA 24012, USA

Phone: (540) 265-7474

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State: Virginia

Zip Code: 24012

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Reviews

After going to the Towers Mall Sprint store and waiting an hour and 45 minutes while the employees played around and got very little done, I decided to cancel my Sprint account. The next day I decided to go to the Valley View store and talk to them to see if they are more professional. I was taken care of by Kevin Furrow. He turned a bad situation into a really good one and I decided to stay with Sprint. He was very polite and extremely knowledgeable and in my opinion, deserves a promotion if he wants one. Thanks again, Kevin.

 8 years ago (19-03-2017)

WARNING! Do not go with Sprint Service. Most terrible service PERIOD and after my first week with them which was a HUGE mistake, I can tell you that they're not only false with their advertisement on services, cost and features but down right dishonest when I demanded my refund but said Best Buy was suppose to refund (Tip: When leasing from Best Buy but terminate early, the service of said leasing is suppose to refund you, not the store UNLESS you BUY their stocked products). I had "unlimited" *cough* BULLSH*T! *cough* service that supposedly had 4G LTE but all I got was 3G (this was from last year) and even with 3G on the iPhone 6S, it loads like garbage. Not even the mail app loads properly and it took more than 17 seconds ON 3G to fetch one email. As for 3G, they promised to get 4G LTE soon but I met a worker of a Chinese food joint on Williamson Road was told the same thing ONE YEAR PRIOR and still no 4G LTE.

That's my story of the demented experience of the most pathetic service ever: Sprint. For the love of god and yourself, AVOID SPRINT AT ALL COSTS. Your time and money is well spent on other places like Cricket or even T-Mobile to a degree if you want a conventional cellular service. Sprint is THE worst of them all, even U.S Cellular is better...WAY better. R.I.P nTelos. Can't believe you allow "SPRINT" to take you away and dissolved your once cost efficient service.

 8 years ago (21-05-2017)

The people are much more friendly and helpful then the ones across the street.. Probably because they are owned by "MobileNow" and not Sprint..

Anyway.. They were able to help us very quickly and got our problem resolved right away..!

 8 years ago (27-09-2016)

Visited this store to review plan options and there were 5 employees sitting there and all but one were unpleasant and unhelpful. Drove a half mile to Verizon and signed up for a plan and cancelled Sprint service.

 8 years ago (22-02-2017)

Would give it no stars, but that's not an option. Understaffed. Sign in on a queue and they don't go by it anyway. Towers isn't any better.

 8 years ago (16-09-2016)

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Sprint Store

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