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Reviews, get directions and contact details for Standard TV & Appliance

Address: 3600 SW Hall Blvd, Beaverton, OR 97005, USA
Phone: (503) 619-0500
State: Oregon
Zip Code: 97005


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Standard TV/appliance tech, Phil came to fix our ice-maker this am. Phil was on time, knowledgeable and able to quickly drop in a new part, since he'd already done some research on parts before he arrived. Phil was very personable, explained what he was doing & briefed us on cost before he proceeded. Service call, labor and parts not inexpensive but if you have to spend $ on service, better to have a repair person who knows what he/she is doing. We trust Standard TV & Appliance to do it right, the 1st time.
9 years ago (16-01-2018)
Top end products and knowledgeable sales people. Price match guarantee and reasonable delivery and installation. I love the fact that everything is accessible and the demo products are working.
9 years ago (08-01-2018)
Family owned and operated since 1947. Largest selection in the entire Northwest. Low price guaranteed. Amazingly knowledgeable sales staff. They do their own delivery, installs, and service. Truly an amazing company. They set the standard!
9 years ago (22-11-2017)
Prices a little higher than other places but great customer service and warranties. Also great kitchen show rooms and demonstrations.
9 years ago (07-01-2018)
Update: I had called to get service to come out to level my fridge, as they should have done on install. No reply after 3 days. Dropping review to one star. The service guy was very nice and on time. The leveling fixed my problem. But he said he should charge me because dispatch shouldn't have sent HIM, they should have sent installers. Why should the store's mistake (again) have cost ME money? Not what I want to hear, which I told him as nicely as possible as "feedback". I bought a refrigerator, dishwasher, washer and dryer in April. My shopping experience wasn't terrible, they made some concessions to their multiple errors, and the install on my dishwasher was wonderful which is the only reason there are even 2 stars. Why 2 stars then? My shipping, installation and follow up service were terrible. Keep in mind while you read this that you pay for the delivery. The install for the dishwasher and for the rest of the purchase were separate. The dishwasher installer was quick and considerate. That happened at 11:00am. The rest were delivered at around 3:00pm. I waited until nearly the end of my delivery window and then it took the 2 guys nearly 3 hours to install the 3 pieces. For the dishwasher and dryer, it is a difficult spot but my door frame was damaged and the guys left without putting the door back on. They supposedly unpacked my items ahead of time to inspect them, found one spot (that would be hidden) on my fridge that was damaged-took $100 off. They didn't notice the 2 others that were above the counter line (so visible) until it's if the truck in front of the house and my previous fridge is already in front of the house too. I had the choice to send it back, and I almost did, but I was told it could take a month to get the next one. They didn't remove the tape on the inside or a lot of the plastic and I don't think they checked it because immediately after they left, I found that one door was warped. It took 5 phone calls to get the repair scheduled because you have to go through your salesperson. The manufacturer's guy came out and I then had to wait for parts to be delivered. When I called to complain about my experience, I was told I'd already gotten a discount. When I pointed out it was for damages, I was told, "well, you took delivery. I guess I could send an email to customer service". Why wasn't I even allowed to talk to Customer Service? Thanks. 3 months later, my freezer is frosting and it's making noise like it's 20 years old. When I called the manufacturer as its still under warranty, the rep asked me a few questions, then let me know that during the installation the fridge should have been levelled. The noise, frost and hanging doors were because the installers didn't do that right either. I could either pay for a service call, or wait for Standard Appliance. I called Standard and was first told I had to arrange it though my salesperson-again. I persisted because my salesman was off, and another salesman send an email to service. I'm supposed to hear from them in a day or two. We'll see.
9 years ago (29-11-2017)
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