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Staples

  1. North Carolina
  2. Ashville Furniture Store

Reviews, get directions and contact details for Staples

Staples

Story

So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.

Address: 65 Merrimon Ave, Asheville, NC 28801, USA
Phone: (828) 232-2886
State: North Carolina
City: Asheville
Zip Code: 28801


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews
I love staples so much!! But at this location (Merrimon Ave, Asheville) on a Sunday, October 1st 2017, at around 2 pm, I had the worst experience with customer service I have ever had. In the printing section the woman had no work ethic whatsoever and could care less about mine or anyone else's needs in that store. Before I could even say a word, there was another customer who expressed her concerns and the employee literally gave her a blank look and walked away. Then an elderly man politely asked for help, after patiently waiting for about 30 minutes (clearly needing help that she simply ignored) and she YELLED at him!!! Needless to say, I was the third distraught customer who left Staples on this day. Update: Returned on February 27, 2018 and was met by a young guy by, I think, the name Harley. I almost flinched as he approached (thanks to my previous experience) but needless to say, I was pleasantly surprised!! He was so kind and went above and beyond to help us and others in the store. Thanks to him, my faith in Staples has been restored! Changing my review from 1 to 5 stars. This guy needs a raise!
7 years ago (28-02-2018)
Once again, Kenneth and Harley in the print department saved my day. They worked with me till I was happy with the printing and then ran and trimmed the whole job while I waited. They are very calm under pressure and really know their stuff! Thanks guys!
7 years ago (27-11-2017)
I came into Staples around 2:30 p.m. to print a color program for a Benefit Concert. I called a couple days before and was told a certain price. When I arrived I was sent to the self-serve section by one of the associates (young man). I decided to run a test copy. The color copy had a long line through the image and I also notice the price was going to be almost double what I was told on the phone. So I spoke with another sales associate, Laura P., and she stated the cost might be different if I leave it and have them print them on the non-self-service side. I was told the copies would not be ready until 6:00 p.m. I had some shopping to do at the store. I made my selections and was at the check-out counter paying when I noticed Laura walking towards the checkout. She was totally awesome and had the copies ready which saved me driving back a couple hours later. I am forever grateful to her and to Staples for this. Staples took a load of stress off of mind since the later time would have been more challenging to do since the event was later that evening. THANK YOU!
8 years ago (14-07-2017)
Terrible experience multiple times. I bought a printer there that never would link with my device or computer. I had bought a protection plan as well. When I tried to return the printer I was told I had to call the protection plan and it would be up to the plan if my money would get refunded. Another time I went to use their printing services (as I couldn’t get my printer to work). I printed a document from my email, the printer said that it needed paper to be added. I went to tell an employee, and she said, “That’s impossible, I just loaded the tray.” Would not even come over to look and proceeded to help the customer in back of me in the line. I had to go and stand in the back of the line again to get her attention. She finally came over to the printer and found that it was in fact out of paper. She never apologized, nothing. This is all when my credit card is being charged by the minute. I have two other examples of poor customer service if anyone wants more details. I am done with this store. Never shopping there again. Guess I will shop online.
7 years ago (16-03-2018)
Overpriced Post-Its and everything else too. Purchased Sharpies because they were on sale. Overall, not a great place for office supplies. Amazon is much better.
7 years ago (15-01-2018)
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