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Staples

  1. Maine
  2. Augusta Store

Reviews, get directions and contact details for Staples

Staples

Story

So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.

Address: 14 Crossing Way #3, Augusta, ME 04330, USA
Phone: (207) 629-9314
State: Maine
Zip Code: 04330


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Reviews
This store has all of the services a small business needs, but sometimes at a much higher retail price than other office supply stores. HOWEVER, let me give you a work of advice: NEVER purchase a computer from this company or the Augusta, ME store. My experience has been nothing short of frustrating. I purchased a laptop computer that was on the expensive side because I needed a reliable computer for a home business and a class I teach. The first warning that I should have asked for my money back was when the computer person couldn't make backup files for the computer. Another computer taken from the shelf (the same exact computer) was switched out with the original laptop and, again, the computer person couldn't make the backup files. I should have DEMANDED my money back and gone to Best Buy. I was given the computer under the impression everything was fine. I get home and work with the computer for approximately six months and one day I notice my Microsoft Word is gone! GONE! Maybe I hit a button, but I've had computers in the past and never had anything wiped off my computer. I called Staples, but because they have nothing to do with the computer files, they tell me they cannot help me or give me advice. I attempt to do a systems restore, but I can't because the computer person didn't back up or give me the files! I feel the computer people do not have adequate knowledge of installing and backing up files, nor do they have the customer's best interest. I will be going to Best Buy for all of my computer needs and the other office supply store. I cannot believe that a store can conscientiously sell a customer an item that wasn't set up correctly and tell the customer it was done correctly.
10 years ago (08-03-2017)
Folks at the Augusta store have always been helpful to me, whether I'm doing a print job, shipping an item, buying printer ink or replacing an iPhone screen. They come across as patient, efficient and customer-centered.
10 years ago (03-01-2017)
I have always been treated well here and I have bought many items over the past years. The price is always good and the service has always been sufficient. In today's empty store retail store "cut the labor costs" environment this store still tries to function and it does a good job.
10 years ago (21-10-2016)
Watched a slob of a manager down a employee for asking a valid question. The girl looked fairly new and he was explaining their printer or something behind their cashier/service desk and she asked him if paper was the same and he looked her in the eyes and began telling her stop playing dumb and how she was playing dumb. Really. This is how managers work? Very unprofessional. There are so many types of paper and to treat someone like that is so unprofessional as a manager.
10 years ago (09-10-2016)
I went today to post a package with their US postal service and was asked for an ID. I dislike being treated like a criminal in my own country for wanting to board an airplane, or post a letter. I will not be returning any time soon.
11 years ago (10-02-2016)
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