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Reviews, get directions and contact details for Starbucks

Starbucks
Address: 591 1st Ave , New York 10016, NY, US
Phone: (347) 852-0545
State: NY
City: New York
Zip Code: 10016


Opening Hours

Monday: 05:30-20:00
Tuesday: 05:30-20:00
Wednesday: 05:30-20:00
Thursday: 05:30-20:00
Friday: 05:30-20:00
Saturday: 06:00-19:30
Sunday: 06:00-19:30


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Reviews
No restrooms : and starbucks employees don’t know where a closest one located.
When they first opened up I was so excited to have one close by, however over time they are the worst Starbucks I have been to. Their mobile order is constantly down, and when it is up and running they don’t look at a costumer order and are constantly getting it wrong. When I ask for a fix they are rude and give attitudes like they don’t want to do their job, but if you just looked at what was on the mobile ticket - we wouldn’t be asking to begin with! They are also super slow so be prepared to wait for over 10 minutes. The pro is if you get Bryan you’re in good hands!
I would like to thank Bryan for being such a polite barista. I waited 10 mins realized my order wasn’t ready. I walked up to him and showed him my receipt. I mistakenly ordered my online order at the wrong Starbucks location. I didn’t want to be late for work to make it all the way up town. He was a true gentleman and honored my receipt and made my coffee. Definitely got my long 12hr shift started well. Thank you for being a gentleman.
They take forever. They are rude and they turn off mobile ordering when it's most convenient to use before work in the morning. They put 100 workers on the cold drinks but no one does hot drinks. The girl on the register does hot drinks while taking orders which is ridiculous cause if she has a line which is most times ur drink never gets done. Every order has been a minimum wait of 20 mins. I have had to walk out several times after paying with no drink cause I can't be late for work. Terrible customer service
Will never ever return. Went this morning the girl talked over my drink the entire time. She also use her filthy hands to touch where I will drink from the cup, gross. The drink also tasted terrible. I get this same drink frequently in N.J. and it is hot and taste good. Waste of my 7 bucks, never again.
The Irish cream cold brew is good!!
Very friendly staff, especially the lady who took my order, great way to serve customers, great personality, not a huge coffee shop but really friendly
They are pretty quick with fulfilling the order they just do not know how to communicate with customers. This is the 3rd time I have been here where something I ordered off the app was not available in store and it was not communicated to me until I asked. I tried to get their attention 3 different times and was ignored until someone came to deliver the drink and I asked about the rest of my order. I was then informed that they did not have what I ordered and offered alternatives. This is frustrating especially when I order 10-15mins ahead of time and expect to just grab my order and go because I do have to get to work at a certain time.
Super kind staff. Music is always great. Clean and obviously the coffee is great.Dine in: Yes
Update Oct 2022: Now they're supposed to close at 8pm on Saturdays and they're closing at 6:30pm. Update Nov 2021: They updated their times that they close at 8:30. When I got there they were close by 7:00 on a Thursday. Hands down the worst Starbucks of all time. This is simply because they constantly close over an hour before their scheduled time. So frustrating going to work and meeting a locked door and seeing people cleaning at 6:30pm when they close at 7:30pm. Also the music is so loud you have to basically scream your order, but sometimes the jams are okay.
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