Steve's Tire & Auto

Reviews, get directions and contact details for Steve's Tire & Auto

About

FREE SHUTTLE!

Story

Drop your vehicle off on the way in - we'll take you to work!

Address: 1719 Poplar Ave, Memphis, TN 38104, USA

Phone: (901) 725-1819

Website

moc.sihpmemats@evets

State: Tennessee

Zip Code: 38104

Update Info

Similar places near

Barton's Car Care 788 meter Excellent service fast service best place in town to get your car worked on

Thong's Auto Repair 1 miles Took my car in for wheel barring hub replacement they did an excellent job on my car ...

Todd Holliday's Central Automotive 1 miles The customer service and mechanics knowledge at Central Automotive is top notch. It'...

Midtown Autowerks, Inc. 1 miles Top notch!!! I have been here multiple times, the price is always more than reasonabl...

The Hub Automotive, LLC 1 miles Friendly and fast. Great people to have working on your car.

J & L Auto Services 2 miles Went there once first my car by suggestion of a coworker. Had an issue another time ...

WS Haynes Tire & Service 2 miles At WS Haynes Downtown Tires, Keith and Casey are the guys to see about anything autom...

Memphis Auto Repair Service Inc 3 miles My dad has been taking cars here since I can remember, and now as an adult I bring mi...

Right Tire 3 miles Went to these guys as a 1st time customer when they came recommended by a neighbor. ...

Meineke Car Care Center 3 miles Love service. Great workers

Wolfsburg Automotive 6 miles I've been coming to wolfsburg auto for about a year now. I've always had anxiety abou...

Mattei's Garage 6 miles Professional, competent and friendly. I first used this garage because I had a char...

Firestone Complete Auto Care 7 miles I had to replace a break light bulb and a mounting light for my car. I am very happy ...

D & B Automotive 7 miles I had a great experience with D and B Automotive! My car's transmission had to be com...

Moseley's Automotive Service and Sales 9 miles I'm very picky about the oil I run in my jeep. Called several places in town and Mos...

Allen's Automotive Center Inc 10 miles I was driving a 1970 Buick GS from DC to Memphis and encountered several car problems...

Doug's Automotive 10 miles I have been in Memphis for 20plus years I have driven by a lot and wondering what kin...

Uncle Dave's Auto Repair 10 miles I am someone who likes to work and tinker on my own vehicles whenever possible (oil-c...

Reviews

Great for wheel and tire issues. I took one of my truck's tires in to get it patched. Pretty good work as the tire is still holding strong a year later.

I replace the tie rods on my truck and was in need of an alignment. The truck drives straight and it was for a reasonable price.

I replaced the shocks on my truck and ended up breaking a small mounting bolt off in the lower control arm. With threads exposed on both sides of were the bolt broke off they decided to go straight to drilling. I agreed as I was told the threads on the control arm would be left,  aka everything will be returned to its proper function. Well that didn't happen and they drilled out the threads as well.  So the solution presented was to cap off everything with another bolt and another nut and charge $135 for 10 minutes of drilling.

So good for tires and related issues but not good for actual mechanic work.

 8 years ago (01-12-2017)

It is a rare and wonderful thing to find a business who will treat you right and fairly, especially when expensive and complicated repairs are on the line.  In my experience, auto mechanics who practice this kind of treatment are few and far between.  Steve's Tire and Auto is a welcome exception to this generality.  I highly recommend them for this upfront pricing, honesty, and general high-quality business practice.  

Perhaps a true anecdote best demonstrates the kind of business that Steve runs.  I had some last-minute work done at Steve's East Memphis location before taking two vehicles on a permanent move from Memphis to Minnesota.  Steve fit me in that day.  As it turns out, there were a number of problems that needed to be fixed.  Yet, every hour or so, I would receive a phone call, updating me on the progress, and letting me know of any more uncovered problems.  In the end the work was done in about 6 hours, and the car ran well.  The next morning (the morning of my move), I had to run an errand and noticed some growling in the front end.  On the way back to my house, I swung in and asked them about the noise.  They immediately put it on the hoist and discovered a bad wheel bearing.  Though this was not something that had been replaced the day before, Steve simply said that something might have happened while they were doing other front-end work, so they would replace it at no cost.  They did so immediately and an hour later, it was ready.  Then I left Memphis.  400 miles later, I stopped in Hannibal, MO after hearing a similar sound coming from the front-end again.  I called Steve's shop to ask what they suggest I do.  They told me to have it checked out and requested that I let them know what was discovered.  So I had a Hannibal mechanic look at it, and he discovered that the bearing which Steve's shop had installed was defective.  As they requested, I called and told them what the verdict was.  Upon hearing that it was the same problem that they had fixed earlier that day, Steve asked for my address and told me he would be sending me a refund for the cost of the repair in Hannibal.

To clarify, Steve refunded me the cost of a repair for a repair that he had done for free even though he knew I was leaving Memphis.  He knew that because I had permanently left town, he was not earning any more of my business and that I would most likely never see him again.  Yet he did so apparently out of a sense of integrity and honesty.  That is a remarkable trait for anybody.  It is a welcome character trait in a mechanic.  

You can bet that if I still lived in Memphis, I would send all my business to Steve.  But since I do not, a Google review is the least I can do.  In summary, Steve's Auto and Tire is highly recommended as a trustworthy, knowledgeable, and high-quality mechanic shop by me, an individual who has witnessed their superior customer service.

 8 years ago (23-11-2017)

Hands down the best auto mechanic establishment on the planet. Courteous, quick, and fair!

 7 years ago (07-12-2017)

This will be my go to repair station from now on. I brought my car in because it had a rumbling noise coming from the front end. They were able to find the problem and fix it. While fixing the problem that I arrived with a new problem was created or possibly uncovered. Either way, they offered to fix it with no extra charge if I could bring it in again since they were closing soon and I needed the car that night. Also, the new problem was not dangerous, only annoying. I brought it back and the car was fixed and I was out the door. I appreciate the honesty and completeness of the work here.

 8 years ago (12-07-2017)

Previous experiences had been great at Steve's.  I was bit frustrated on this visit, however (hence 3 stars).  I had a run-flat tire with a slow leak that I wanted checked.  Although the tire manufacturer has a repair procedure (fixable in most circumstances).  The response I received was that it would not be repairable, and that a new tire would be needed.  Very disappointed on this visit.

 8 years ago (22-09-2017)

Comment on this business

Map, Satellite View
Street View

to add Steve's Tire & Auto map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=steve-s-tire-auto&id=1003376&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/steve-s-tire-auto-i1003376.html" target="_blank" title="Steve's Tire & Auto">Steve's Tire & Auto</a></p>

Reviews, get directions and contact details for Steve's Tire & Auto

About

Story

Find nearby businesses, restaurants and hotels

We use cookies