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SunTrust

  1. Betton Hills
  2. Tallahassee Bank

Reviews, get directions and contact details for SunTrust

SunTrust
Address: 2051 Thomasville Rd, Tallahassee, FL 32308, USA
Phone: (850) 298-1577
State: Florida
City: Tallahassee
Zip Code: 32308


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info
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Reviews
I had to open a local business account with this bank. There has been quite a few problems with the account, logging in and account holders. At the time of this review their "Online Cash Manager" is not letting me log-in. I would not refer to them. Money is important and business accounts should not be down. They do have friendly customer service at the bank but they do not answer their phones.
7 years ago (01-05-2018)
My wife and I opened accounts with SunTrust in December and January. We opened these accounts hoping to receive a promotion through SunTrust. I received mine, but my wife never did. The branch said they would investigate the situation since it appeared hers was never entered into the system by a rep there. We received a call from someone claiming to be SunTrust which started a 4 week game of phone tag. We later believed this contact to be a scammer and went to the branch's physical location. We learned from a rep that there was no record of our phone call to the branch or an investigation. We were very upset, especially since no one from the branch ever followed up and apparently never took our information. This lack of response left us vulnerable to someone who somehow gathered our SunTrust information.We were again promised a call that the following Friday, but never received one. We were also promised an email from SunTrust about our promo. It took multiple tries for them to tell us the confusion was due to "personnel changes" and apparently the promotion was not happening when my wife went in, even though a representative assured us we would receive the promotion. We are disappointed in and outraged at the branch's service. We have felt unsure and unsafe with our finances since opening accounts with SunTrust. I honestly which I could give them a 0/5 stars. We closed our accounts and are still having trouble with them.
7 years ago (08-10-2017)
It's okay Bank just wish they had a drive-thru ATM
7 years ago (11-02-2018)
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