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Reviews, get directions and contact details for SunTrust

SunTrust
Address: 3191 University Blvd, Winter Park, FL 32792, USA
Phone: (407) 551-4964
State: Florida
City: Winter Park
Zip Code: 32792


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Adjust your closing time on Saturdays. Website says 1 p.m. Signage at the bank and in the DARK windows says 12 noon.
7 years ago (21-01-2018)
The banking hall was empty yet I was made to wait for over 15 minutes. The male personal banker that eventually attended to me was unfriendly, and appeared to be uncomfortable with my color, being that I am black. There was no formal handshake as is the usual custom. I requested for a credit card application and he pretended to apply online for me. I called the 1-800 number to verify the status of my application and was told that no application was submitted for me. DO NOT go to this branch!!! There are lots of RACISTS working here.
9 years ago (18-01-2017)
The woman with her own office is officious and unfriendly. The man with his own office is condescending yet intelligent. Whatever happened to the great service Suntrust was once noted for?
9 years ago (24-01-2017)
Be extremely careful with these guys. Do not ask any questions regarding your account to the tellers as they seem to be extremely inexperienced or unable to give any info that actually prevents problems in the future. Even some of the bank staff that set-up your accounts don't seem to know whats going on. I even asked them to send me an email about my online account and they told me, "I just sent it so check your email". There was nothing there. The next day still nothing so I call to inform them and they tell me that they'll inform the person I had talked to and should email me that day... Nothing. Took 3 days before I finally got the email which told me that Suntrust had hidden fee's that charged me $256 in the span of 2 1/2 months. I also found out Suntrust is limited on their reach in the country so I strongly recommend using either Chase or Bank of America which has a more "Sunny" view on things and actually build "trust" between the bank and their client.
9 years ago (14-12-2016)
If you're not upset and willing to listen the tellers are extremely helpful and you'll be in and out, rather quickly, unless you want something unreasonable, I usually don't leave reviews but after reading the long winded BS I had to leave my opinion, you could complain about charges and fees but contracts should be read, Wells Fargo is not any better, that's all I have to say TY for reading this, I hope it helped
9 years ago (03-11-2016)
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