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Superior Acura of Dayton

  1. Ohio
  2. Centerville Car Repair

Reviews, get directions and contact details for Superior Acura of Dayton

About

Welcome to Superior Acura of Dayton, Greater Dayton's newest Acura Dealership!

Story

Your local Dayton Acura Dealer. Superior Acura is Dayton's premier Acura dealership serving Dayton, Beavercreek and Centerville. Superior Acura features a full line-up of Acura New Cars and Luxury SUVs models including the Acura ILX, Acura TLX, Acura RLX, Acura RDX, Acura NSX and Acura MDX. Superior Acura offers a large inventory of Used Cars and SUVs, both domestics and imports, with a huge selection of Acura Certified Pre-owned Cars and SUVs. Whether you lease or buy, Superior Acura offers great pricing and low APR financing.

Superior Acura's factory-trained technicians will diagnose and repair your car correctly the first time.
From tune-ups to engine replacement, Superior Acura's service department does it all. Visit us for Ohio inspections, oil changes, tire rotation and any of your other vehicle maintenance.

Superior Acura of Dayton. Simply Superior

Address: 60 Loop Rd, Centerville, OH 45459, USA
Phone: (937) 435-5115
State: Ohio
Zip Code: 45459


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Reviews
You guys deserve a good review for your work! Our car buying experience at Superior Acura of Dayton was the best, thanks to Robert Krazak and Stephanie. Robert is the best salesman I ever came across on my 2 weeks of car searching and talking to several people at the dealerships around Dayton area. Where the car dealerships were asking me to pay $300 to get a car out of another dealership just because they don’t have the color I liked, Robert got the car driven from Cincinnati just because we wanted to take a look at it. They made sure I get the best rate contacting various bank which was impressive. I was very much pleased and satisfied with the customer service they provided. Also, I got the best price possible and they aren’t in the business to trick the customers. I would recommend the dealership to all my friends without doubt. Thank you Stephanie and Rob for making the experience a pleasant one!
8 years ago (03-07-2017)
Non luxury experience in luxury car dealership. We've found car advertised on dealership web site, which we liked, and call them direct to ask few questions. Questions were answered, and I was invited to test drive and scheduled appointment for next day 5/14/17 at 11:00am. Next morning I’ve received remainder e-mail from Stephanie Olnhausen about upcoming appointment. We have arrived at dealership on time, and salesperson, Jacob Merrill greet us and told that he was waiting for us. Then he started to look for the car we were interested in. He checked parking lot at the building, checked parking lot at another building, checked some other places and could not find this particular car. He also could not find any traces of this car. He said that this car is still shown on their list but cannot be located, maybe it was given as loaner car, maybe it was stolen, maybe anything else, and nothing he can do about it. We were really frustrated, why make an appointment, why send reminder if car is not available. Jacob offered check other cars they have available. We did test drive one the cars. We were shopping for Acura Certified vehicle. We were surprised to find out that cars were not thoroughly cleaned. We saw remains of food on back seat of one of the cars, we saw some leaves debris, when opened hoods and trunks on all cars. We found out that tires on the car we test drive were worn out. We asked Jacob to provide us with the list, what was done during 182 point inspection. He answered that it was done by service department, it is closed today, and it is completely different computer system he does not have access to. Jacob told us that he will obtain this list next day and will e-mail it to us. Jacob invited his manager to talk to us. I cannot provide his name since we did not get his card. We have expressed our surprise and frustration that they do not in charge of their inventory. Manager had another idea that the car we were interested in was given for test drive over night. We asked if this is common practice and maybe we can have similar test drive. Answer was that it is only happen, when deal is almost done and “all “I” dotted and “t” crossed. However there were no traces for such “almost done deal”. Before we left dealership we were told that they will contact us next day and provide information on whereabouts of the missing car and 182 point inspection list. However we have not heard from Superior Acura Dayton. We got impression that persons that we worked with either do not know what they doing or purposely misleading people just to bring them in. We know that Acura is luxury car of Honda, but we got non luxury experience with this dealership.
8 years ago (16-05-2017)
About a month ago I gave Super Acura a call to place an order for a new key fob. They told me the fob would be in in a couple of days and they would call me when it comes it to schedule an appointment. A few days went by and I did not hear anything so I called myself. I was told that the fob was in so I made an appointment. After bringing my car in and waiting about 40 minutes I was told that the wrong fob was ordered and that they would need to reorder the correct one which was on back order and could take up to 2 weeks to arrive. I was given an employee rate and a gift card to use when I came back in (which, at the time, I was satisfied with). I returned to the dealership waited about an hour then saw a mechanic get out of my car and drop the new key fob on the ground. I thought to myself "I know its going to be all scratched up now." When I got to the front desk to pay I was given the key and sure enough it was scratched up. I explained to Jason, who had been helping me out, that I had seen someone drop it and now my brand new fob was all scratched up. He told me he would "call his manager" and see what they could do. Moments later he returns after the call saying the manager could make me another fob but I'd have to wait another 45 minutes. I explained to him that was not good enough as I'm going to have to wait as you fix a problem that YOU created and I'm not really getting anything out of this. After a few back and fourths I ask to speak to his manager personally. He lies and says he will have to call him on his cell phone and that they don't have any office phones since they are under construction. I tell him to proceed with the phone call. Moments later the manager who he had been "calling" introduces himself to me in person! I was floored. The manager apologizes for the inconvenience and offers to take care of the cost. I explain to him that is fine and I will even keep the scratched up fob. Although the matter has been settled I was very disappointed when I discovered I was lied to in the process. That will be my last time going to this dealership
8 years ago (21-02-2017)
I rarely write reviews but Superior Acura of Dayton exceeded our expectations. Writing this review is the least we can do for how much the service center helped us. We had lost our key to our Acura and we didn't know what we were going to do from day to day. We had a locksmith come out since AAA would pay $100 towards to new key. He worked on it for 5 hours without any success. We decided the delearship was our only option left. They had it for 3 days and couldn't promise us anything. We were actually thinking we were going to have to get a new car all together. But Superior Acura never gave up when we did. When they called and said that the car started, we were elated. Acura put so much time, effort and went above and beyond for us. When we picked up the car, they had washed it and cleaned the rims so good that they looked shinier than ever. Superior Acura didn't have to do all of this for us but they did and it truly shows that there are still kind and caring people left out there. We can't thank them enough!
8 years ago (16-04-2017)
Purchased a CPO TSX and they did a great job meeting all my needs at a fair price.
8 years ago (23-07-2017)
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