T-Mobile

Reviews, get directions and contact details for T-Mobile

Address: 1555 N Dysart Rd, Avondale, AZ 85323, USA

Phone: (623) 536-1222

Website

State: Arizona

Zip Code: 85323

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

related searches: T-Mobile login, T-Mobile customer service, T-Mobile Prepaid, T-Mobile near Me, T-Mobile Internet, T-Mobile pay bill, My T-Mobile, T-Mobile plans

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Reviews

Every time I do business with this store, there is an issue. Usually with promotions. This last time I got two phones under a buy one get a rebate for one free. After several weeks I checked on my rebate with T-Mobile and they said I purchased the phones after the promotional period. Basically the store said it was in the promotional period and it wasn't now I'm fighting to recoup over $700.

 7 years ago (16-11-2017)

Went in to return a charger today the rep that helped me out greated me and was in the process of return it. He turned around and asked his Manager a return question his manager turned and asked me if i had the reciept with an atitude . I said i didnt ask for one . She gave me the dirtiest look ever and  turned around  Not professional at all  i asked the rep if she was always like that he answered its been a long day.  Long day or NOT im a district manager for at&t you dont treat costumers  like that regardles of your issues. As the rep proceeds to check me out she turns to argue with a costumer next me over miss information thatwas given to her from one of her reps .  Did not aproach her with any professional skills at all instead she got fustrated and threaten to call the cops on her. The worse managment i seen  if she cant handle it and act profrssional and set an example to her employes she shouldnt be a manager at all. Straoght gehtto she was. Her name was Claudia Meza

 8 years ago (17-06-2017)

Best Customer service experience of my life.  Been in the Customer service industry myself for 20 years.   I dealt with a young gentleman named Edgar and he was great.  Understanding of my aggravation... kind... great to chat with through the wait.  I actually  called T-Mobile  after leaving the store to give him a great review.  And honestly, I am a wicked judge of Customer service...  I told T-Mobile,  if I have to drive 20 miles out of my way, this is my dude.    Thank you Edgar.  I hope this helps you excel in your company.  You deserve it.   Kudos.

 8 years ago (20-10-2016)

They knew how to delete app that I couldn't do.....

 7 years ago (22-01-2018)

Great customer service, somewhat limited selection. Like all other retail places they try to upsell, even when you know what you want.

 8 years ago (18-05-2017)

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Reviews, get directions and contact details for T-Mobile

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