T-Mobile

Reviews, get directions and contact details for T-Mobile

Address: 26425 Novi Rd, Novi, MI 48375, USA

Phone: (219) 276-2068

Website

State: Michigan

Zip Code: 48375

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

related searches: T-Mobile login, T-Mobile near Me, T-Mobile Germany, T-Mobile Internet, T-Mobile customer service, T-Mobile plans, T-Mobile Prepaid, T-Mobile Business

Similar places near

Verizon 63 meter Unfortunately I spend 2 hours in a store and get no resolution to my problem, not the...

Sprint Store 158 meter Just wanted to share my experience at this store. We had an awesome rep help us with ...

Allstate Home Leisure 267 meter Great store, even better service! I went in to take a look at their cue sticks and re...

Novi Town Center 282 meter This is a really nice shopping center for budget minded shoppers. There are a few hig...

Rockler Woodworking and Hardware 287 meter I came here needing supplies for a home renovation project I've been dreading for mon...

Men's Wearhouse 288 meter I read the reviews before going and wasn't expecting much after hearing how rude and ...

Clothes Mentor 315 meter I love this store! They have great brands & all of the items are in good quality and ...

One Of A Find 342 meter The hand carved furniture, the incredible art collection, the thoughtful displays and...

Performance Bicycle 383 meter Went in the Performance Bike with my daughter for the free workshop that they offer. ...

AT&T 386 meter The girl who helped us is really friendly and cared about our questions and I would d...

Charming Charlie 404 meter One of the worst shopping experiences ever. Extremely loud noise (some call music) p...

HoneyBaked Ham Company 446 meter Went the day before Thanksgiving around 7:30 am. I was thinking it was going to be re...

Shoe Carnival 464 meter Want to be ignored? Go to Shoe Carnival in Novi. I was the only costumer in the store...

CPR Cell Phone Repair Novi 481 meter Jeanette was very friendly and courteous. When I walked in the gentleman that was up ...

My Oreck Store 489 meter I'm here at 10:07 am and no one is here also they have been reparing my moms vaccum f...

Play It Again Sports 539 meter Such a huge variety of equipment!!! Never a bad experience here, staff is always frie...

Walmart Supercenter 549 meter This place is a joke.. 11:30p and 30 people in line. And 5 employees just talking.. 2...

La-Z-Boy Home Furnishings & Décor 584 meter The La-Z-Boy Novi location is superb!!! Absolutely the best customer service I have e...

Reviews

I came in to this location this morning to purchase a new iPhone 8 and was helped by a VERY nice lady who walked me through th entire process. I’m definitely grateful for her efforts and am very pleased with my phone. I unfortunately did not receive that same level of great customer service tonight via phone.

I bought my phone around 9-10AM today and have received 6 “scam likely” & “unknown” calls throughout the day. I haven’t gotten that many in the past -year- but today, 6. I checked my T-Mobile and iPhone settings and both block/scam settings are the same as they were in my previous iPhone 6 so it’s obviously a new factor. 

I called the store to ask if it’s a common issue that new SIM cards could allow blocked calls to come through, or some other issue I am not aware of, and was basically tossed to the side and left on hold for 15 minutes. I called back and was told the “Manager was still with another customer” and could help me in another 10 minutes. 25 minutes wait to ask a simple question?

I’ve been in customer service for years, and a Retail District Manager for 2, and that’s no way I’d ever expect my managers to act. I love my phone but am not impressed with the customer service.

Thanks for your time.

 8 years ago (27-10-2017)

Great staff. Very helpful.

 8 years ago (05-09-2017)

As Canadian's finding a reliable phone service for only a few months was our goal. After researching to see who's who in the phone business, Verizon came to the top...after our, quite new iPhone was rejected. We dropped in next door at T-Moble. Jeff welcomed us, gave us a new number (pre-paid) for our phone. This is simply an outstanding phone company and service—way better than in Canada, or elsewhere we looked. AT&T comes to a close second.

 9 years ago (30-12-2016)

Very helpful team. Nice neat clean spacious store. 

 9 years ago (26-01-2017)

I was in the store recently and needed help resolving an issue.  Lauren Spencer and Michael Curtis listened to my needs and went above and beyond to help me.  They represented T-Mobile so well--I left telling everybody about their wonderful Customer Service.  I will definitely use them in the future, as well as recommend them to others.  Thank you, again, Lauren and Michael.

 10 years ago (17-02-2016)

Comment on this business

Map, Satellite View
Street View

to add T-Mobile map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=t-mobile&id=1346837&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/t-mobile-i1346837.html" target="_blank" title="T-Mobile">T-Mobile</a></p>

Reviews, get directions and contact details for T-Mobile

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies