T-Mobile

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Address: 1502 N Parham Rd, Richmond, VA 23229, USA

Phone: (804) 754-8953

Website

State: Virginia

City: Richmond

Zip Code: 23229

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

Rodney is the only person I trust at the store.  Been a paying customer of his 12+ years.  Other associates are hit and miss.  Just ask for him and you will become loyal.

 8 years ago (12-04-2017)

I walked in the store to get the 7plus Rose Gold. When I got home I realized he had sold me the 6plus. I immediately called them back but they were closed. I called the very next morning spoke with an assistant manager informed her of my situation she said she would speak with the employee and give me a call back. She never gave me a call back and when I called back to see what was going on another manager Jared stated after researching this information the rep didn't make a mistake. How didn't he make a mistake if I left with a phone I didn't ask for. So they want me to pay a $50 restocking. (For their employee negligence) The manager didn't even take control of the situation he put his employee on the phone and we went back in forth for about 5 mins. End result stay away from this store Ernesto will sell you whatever he wants and the managers are not taking responsibility for their employees.

 9 years ago (20-01-2017)

We have been with T-Mobile since November. So far so good. Great service ! Our Rep Lindsey on Parham Rd. has been a great help, she knows her stuff. At first we were having a hard time making a decision on which company to go with, after 14 years with another. She has made the switch very comfortable for us. Would do it again.

 9 years ago (17-05-2016)

They didn't help me at all with my iphone. And i have t-mobile the least they could've done was check to see what it had but no they kept saying they couldn't do anything so i left and went to a verizon store and keep in mind i dont have verizon and they helped me with my iphone they solved my problem! 

 9 years ago (03-06-2016)

Awful service and an even worse manager.  He was complaining to the employees about something in the middle of the sales floor in front  of customers.

 9 years ago (09-09-2016)

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Reviews, get directions and contact details for T-Mobile

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