T-Mobile

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Address: 3201 Lakeshore Ave, Oakland, CA 94610, USA

Phone: (510) 893-3817

Website

State: California

City: Oakland

Zip Code: 94610

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

It was fast and easy from start to finish. I was treated very respectfully and all my questions were answered to my satisfaction.

 7 years ago (23-02-2018)

I went in to change my account to  a different rate plan. The employee told me they can not do it in the store and told me to call customer care. Later customer care told me I have to go the the store and do it. The employees did not know what the hell they were doing.

 7 years ago (18-12-2017)

For five year this was the best location, sadly the last visit disappointed me. Walked in and no one acknowledged me instead they were sitting around with their friends messing with their phones. Then when the guy who was helping the only other customer finished he just left. Finally got some help, however when the next guy came in, a white guy, the guy who was hanging out with his friends jumped up to help the new customer. Hope that was a once off.

 7 years ago (08-10-2017)

Pretty well run. Kids behind the counter are nice if not very professional. But it's solid at this store.

 8 years ago (04-06-2017)

this goes to customers and employees....the walk in is for phones, phone accessories, and to pay your bill. I witnessed a worker try to explain a phone charge, when clearly he had no idea why or how to solve it. another cust. was having a long and drawn out conversation about what he did for a living and the tmobile rep was just listening kept saying yep...yep. 15 min wait for 2 min transaction to pay my bill, i have auto pay but opted to pop in while walking by. please call cust. about bill issues, that's what they do.......

 8 years ago (04-07-2017)

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<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=t-mobile&id=1591627&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/t-mobile-i1591627.html" target="_blank" title="T-Mobile">T-Mobile</a></p>

Reviews, get directions and contact details for T-Mobile

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