T-Mobile

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Address: 17003 Bear Valley Rd Suite F, Hesperia, CA 92345, USA

Phone: (760) 947-5740

Website

State: California

City: Hesperia

Zip Code: 92345

Opening Hours

Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:30 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

We went here after I talked to a customer service rep online. We knew what we wanted and were told a price but we had to go in the store. I don’t remember the name of the individual who helped us but he was not helpful at all. At one point he said something to me and I had to quickly correct him because he was rude.  He quoted us a price that did not make sense, after running my credit because they won’t deal till they look at your credit. Well the price was different than what I was quoted, my husband asked him what about the bogo deal and he looked at me and said Teri you should have said you wanted that deal. After that encounter I walked out because I knew I was not going to get a good deal if he was not going to tell us about the sale prices. I took my business to another place. Buyer beware and look into their sale prices before you go in because they will not give them to you unless you ask.

 7 years ago (31-03-2018)

Fast, friendly and knowledgeable staff. I dislike having to go to any retail store in general, however the 4 times I've come here now in the last two weeks has been pain free and simple.

 7 years ago (09-02-2018)

I didn't get the name of the young man helping me and husband last nite ,it was 6:25 pm or somewhere close to that hour ,he was fantastic with the extra knowledge he gave me personally . thanks for having smart people helping us .

 8 years ago (23-01-2018)

Today we got the best service that anyone can ask for. Thanks Christine for all of your help I knew we weren't easy with so many questions but you answered them all and made us feel completely comfortable.  I will definitely recommend people and return business. ASK FOR CHRISTINE!!!! Awesome customer service!

 8 years ago (16-09-2017)

I purchaed two phones here last June of 2015 and the salesman was so helpful. I was awed with his willingness to help me. I stayed there for a while and got 2 phones, an iPhone 6 and 6 plus. When it's all done and I was about to go home, he told me to just come back for the contract after one week. I got the contract after that but didn't mind to go over it because I know I got the right deal. Little did I know that when it was almost 2 years that I though it will be paid off, I got a written notice from t mobile that I leased the phones and I have to go to a store and they will set me up for the payments so I won't get charged with a much higher bill. I went to a store in LA, he set it up and explained to me that I'm paying the same amount of the 2 phones I got. And what now? I just called t mobile customer care and they said I still owe the 2 phone $216 and I already paid $1700.00 for both. Watch out folks with these salesmen that sugar talks you. Always be sure that you're purchasing your phone otherwise they set you up with a lease contact. I can't wait to get out of this BS T-MOBILE scam....

 8 years ago (29-07-2017)

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