TCBY Silverstone Plaza

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Address: 1630 S Eagle Rd Ste 100 , Meridian 83642, ID, US

Phone: (208) 898-1482

State: ID

City: Meridian

Zip Code: 83642

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Reviews

Hours posted on the door as 11:00 AM to 9:00 PM M-F. I came by today Wednesdayat noon and the doors were locked and lights are off.  I had a bad experience the last time I came to this location due to the employee not being knowledgeable about advertised flavors when I asked if they had them. They did not have them, but I had to wait for someone from the coffee shop to come tell me that. I don’t know why the TCBY employee couldn’t tell me they didn’t have that flavor. I will not be trying again. I’ll visit La Crème.

Very clean inside! It was busy when we were there, 7:00 on Saturday 2/19/22. The two girls working were very efficient and very sweet. Took care of all the customers inside plus the drive-thru without anyone having to wait. Pleasant experience and the yogurt was delicious.

My order was brought to the pickup window piece by piece, without any bag thus exposing the. Frozen product to direct sunlight and 96° heat.  I had to ask the window person for a bag so I could take it home. It should have been bagged before it was brought to the window, since I'd already paid for it. Why are you people so determined to make a public show of everything I order? What makes exposing my food choices so compelling to everyone in the food industry? DON"T I PAY AS MUCH FOR WHAT I BUY AS THE REST OF YOUR CUSTOMERS?  DO YOU TREAT THEM LIKE YOU TREAT ME? PERHAPS YOU WOULD BE HAPPIER TO BE CONSTANTLY EXPOSED TO PUBLIC RIDICULE.  IT SEEMS TO BE WHAT MAKES YOU ALL SO COOPERATIVE TO ME? I really feel sorry for you lack of integrity, since I'm sure your employers expect what is purchased in good faith from their establishments to be delivered to the customer in appropriate packaging and as it was ordered, ...and paid for. STOP USING YOUR POSITION AS  THEIR SERVICE EMPLOYEES AS AN OPPORTUNITY TO HARRASS AND ATTEMPT TO HUMILIATE PAYING CUSTOMERS!

Don't order TCBY through the drive-thru!  This loction doesn't know what they are doing.  They don't have a list of the yogarts, and the staff doesn't know. They don't accept TCBY rewards.  The girls on the coffee side, like to talk smack about cutsomers.  Horrible, horrible, horrible!

And when here was my visiting family. The place was clean very quiet we were the only ones there for a while . The only one complaint I had where the scoops were kind of small for the money that you pay but the frozen look yogurt was delicious!  The staff was friendly and the facility was clean. I would definitely come here again pleasant experience!

We come here a lot, and I don't understand how they can screw up our order EVERY TIME. Not even exaggerating. We usually order for 4, two small cups with fudge, a medium cup with fudge, and a cone with a topping. And they will forget toppings or the whole cone or something. And they'll hand over excessively filled cups that drip all over the car. We need to ask for lids and a bag every single time because they don't think to offer. Ever. Even if it's dripping everywhere when they hand it over.

I have always enjoyed TCBY.  The service is always friendly and the frozen yogurt is delicious.

Just went there for yogurt. Girl at drive thru was too  busy giggling to pay attention and then said she didn't know much because she did the coffee side. But she didn't even listen when we gave our order and we wound up just leaving without getting any yogurt because she couldn't get the order straight. We tried at least four times. Very frustrating!

The lobby is smaller than the coffee shop next door. There is a connecting hallway wth bathrooms between the two businesses. There is nutritional information comparing the yogurt and ice cream but it does not include allergen information. It has a drive through.

I love TCBY and I ended up driving to the one by fred Myers because your "winter hours" weren't posted. We drive over at 9:15 on saturday and the doors were locked and the girls said it was winter hours but there was nothing posted. We were bringing treats home so it was a missed opportunity to sell some pints.

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TCBY Silverstone Plaza

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