TD Bank

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Address: 516 Adams St, Quincy, MA 02169, USA

Phone: (617) 328-6142

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State: Massachusetts

Zip Code: 02169

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Reviews

I'm surprised the reviews are so low. I have had fantastic customer help at this bank. They were even open in the midst of a huge snowstorm and were welcoming and friendly when I walked in. Really fantastic people who work here, and incredibly professional.

 8 years ago (25-06-2017)

I have been coming here for years, everyone's always nice, never had a problem, they even helped me start my business,  I have never seen a reason to complain. I saw the other reviews and I noticed that they didn't accurately reflect TD bank in  Quincy.

 8 years ago (30-04-2017)

Absolutley the worst bank ever never banking here again

 8 years ago (09-09-2017)

In Preface, I have been with TD for over 6 years. This review is in no way indicative of my thoughts on TD Bank as a whole, rather my first and subsequently will be my ONLY experience with this branch. I went into the Bank this morning 11/15/15 to cash a ADP certified Paycheck. A practice I am able to perform on a regular basis at all TD Bank locations, having done so frequently I expected there to be no issue. I spoke with a gentleman representative who told me I could not do so. I told him that this is a standard practice and I can in fact cash a certified Bank ADP paycheck. Again he told me that I could not and I would have to provide a corporate letter that proved this was an allowable action.
Obviously upset and equally inconvenienced I left and went to another branch and performed this task without issue whatsoever.

For the following reasons I will NEVER go to this branch again:
-It fosters an environment where there is no precedent of accountability for the tellers and representatives to understand the banking practices within the company for whom they work.

-Secondly why in any circumstance would the customer have to provide anything from the company to an employee proving what can and can't be done? The burden of proof does not fall back on the customer, rather the employee. If an employee does not know, they have the responsibility; neigh the duty to find out definitively before dismissing a customer's request and forcing them to find out on their own.

 10 years ago (15-11-2015)

I go here every weekend to make a transaction.  It's the closest branch,sadly, from Southie that has parking.  The staff is always great by being friendly and fast. Even though I no longer close to a TD branch, I will never leave there.  

 10 years ago (06-09-2015)

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